LusefReviews of lusef.com

I ordered 2 items on 14 Oct. 2022, on 17 Oct I tried to cancel items but was told they had shipped. Well, they lied, I received the items on 1Nov2022. I have emailed them 4 times to try and get a return label. This company has NO customer service. Plus after reading several reviews I realize I will have to accept that I will not get my money back. Plus t-shirt was made of flimsy fabric. Buyer beware.

Be aware that if you need to return an item (not exchange), you will not receive a refund of the amount you paid. They will try to give you a very small amount and 'allow' you to keep the item. Very unhappy with this company and I have learned my lesson of ordering from unknown companies. This is definitely not a USA company.

Clothes come without any tags so you won't know the materials or care/washing recommendations. If you try to return, they will offer you a pittance and finally tell you it will have to be returned to Dubai so your shipping cost to return will be huge. This is all contrary to their "easy" return policy on their website.

The three tops I ordered exceeded my expectations. The color, fix, and quality where everything I wanted. Thank you.

I ordered a shirt and three dresses from the business. The quality of one of the dresses was not good at all and although I checked with the company on the sizing, all of the products were too small. I contacted the business and asked for a refund. The company representative asked if they could replace the items in a larger size, which I agreed to and was told I could keep the items ordered and if I paid for the shipment of the replacement. I've e-mailed them three times in the last month asking where my items are and have not gotten a response. I hope to get my items but am not very hopeful. They also indicate on FB they ship from South Carolina. My products came from the UK. The items are very cute, but I wouldn't order anything from them.

There is NO customer service number if you need to return or exchange an item!! This company says it is in South Carolina, but really in China and there is NO WAY to reach a customer service number to return items. Hope you like your shirts....you cannot return anything!!! Total scam.

I ordered 4 dresses. 2 fit 2 did not. I contacted customer service and they asked me to keep the 2 for a 25.00 credit!

Terrible company. After waiting weeks for delivery I received an email saying my order was delivered. Checked the mailbox twice. I then found the tracking number and package was sent to California not to my address in Iowa. I will update once I receive or not receive a REFUND.