LunoReviews of lunolife.com

We bought the Air pro and hope to try it soon. It looks well done. We inflated it to try it and it feels comfortable. The only thing is I have doubts about the company. There was only one head bridge in the bag the mattress came in. We contacted them several times via email and Instagram, no reply other than the automated emails that one time said someone would contact us within two days and other emails said they would be back on Monday the 15th of September. Still no reply after 8 days. There is no telephone number to reach them to talk to someone. I suppose all is well when things go well, but what about if you happen to have a problem with the order or something is missing as in our case? There is nobody in the office for customer support.

I purchased the mattress to fit my 4Runner and have used it roughly 6 times. It's made of good material however it's manufactured poorly. Air is leaking out of where the seams meet on the mattress. I reached out to them since this is clearly a manufacturing defect and they will not help. For additional context I am 5'5'' and weigh 125 lbs. This should not be happening. Luno will not get back to me or stand by their product since it was purchased a little over a year ago.