Dave
I made two orders
I made two orders. One for two hand warmers and gel bag. Also one day later ordered charger and cord and one finger roller. I received one hand warmer in a box without a bag cover. Then I got a gel pack in a package. Then I got another hand warmer a finger roller and a charger with a cord. Following my 2 orders Feb 16 and 17 I have received 8 separate confirmation of shipments and excuses why they were separate . I am not sure that my one hand warmer is brand new as it does not hold charge like my original one over one year ago. Disappointed former happy customer.!!!
Response from LunixFeb 26, 2026
Hi Dave, Thank you for your feedback. We’re sorry to hear about the confusion with the shipments and the issue with the hand warmer. Please rest assured that we’re looking into this and will make sure it’s properly addressed. We appreciate your support and the chance to make this right. With gratitude, The Lunix Team