LumivyxReviews of lumivyx.com

My experience with this Company is nothing short of impressive. My issue was that I accidentally ordered incorrectly and once I discovered my error, I contacted the customer service department via chat and a Representative by the name of Ayra contacted me within minutes and corrected my order! It is extremely rare when a company is so responsive when you are asking for a refund or in my case, a partial refund!! If their product is half as good as their employees…. Home run!!!! Thank You Ayra!!!

Great Customer Support! They were kind, supportive, and quick to respond to our need! Thank you so much Lumivyx HaloClean!!!

I placed an order for the laser hair remover and accidentally had the wrong shopping address entered. I reached out and someone was able to quickly change the shipping address for me so I didn’t have to cancel the order. Can’t wait to start using the Lumivyx hair remover!

I was so excited to receive my Lumivyx as I opened the package to look for the instructions. Then I saw what I didn't want to see...it will not work on certain skin tones nor certain colors of hair. My hair is exceedingly light so I knew it wouldn't work for me. I immediately emailed the company for a refund and instructions on how to return it. They were very responsive and emailed me back with an offer for a partial refund. Since I was a not so proud owner of a device I couldn't use, I responded as such. They gave me a full refund. They also let me keep it and do whatever I want with it. I was totally blown away by their willingness to work with me. I will warn people, that it doesn't work on light hair or dark skin.

The results was amazing. I would recommend this products as it has shown the effectiveness of its products. Thanks 😊

The people at the company Lumivyx answered me almost immediately re my problem. They were extremely attentive, patient and offered a solution, but before I could provide evidence to my problem they sent me a video which explained why I was having the problem in the first place. Great staff! And in addition were very nice throughout our correspondence! I'm really not use to such good customer care!

This company went above and beyond to fix a a shipping mistake that was my fault. They were very communicative and helpful!

a correction needed to be made on my delivery address, it was done almost instantly. great service!!!!