Janet G.
11 days since I placed my order and…
11 days since I placed my order and still no email with a tracking #. I emailed customer service and they said it is on its way and may take up to two weeks. Still no tracking number.
Lumivyx is listed under Hair Care & Styling.
Lumivyx (lumivyx.com) has 161 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent

Hair Care & Styling · Worcester, Massachusetts
Excellent

Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
Showing 107 reviews with 1 star · Clear filters
Janet G.
11 days since I placed my order and still no email with a tracking #. I emailed customer service and they said it is on its way and may take up to two weeks. Still no tracking number.
Kathy
I ordered 2 hair serums. The day I got them, I emailed the company about returning them. The reason being I didn’t like all of the additives. I wanted full reimbursement. They offered me a percentage of what I paid as well as keeping the 2 bottles which I did not want. I again told them I wanted a full reimbursement. I have not heard from them. What a scam! Awful awful service!!!!
Amy B.
If I could give a zero, I would rate it zero!!! I cannot give an accurate product reviews since I’ve never received the product. We are now on month three since I’ve ordered the product. I have never received the product, although customer service claims that it was shipped twice. The tracking information they provide is BS as you cannot track anything. They gave me some story about how they are a small business and sometimes delays happen. I understand if you run out of the product but telling me it’s been shipped and to expect it in 9 to 12 days and we’re on day 90 is unacceptable. I have requested a full refund. I’ll update this review if I actually get the refund or not, but this is absolutely insane. Oh and customer service takes days before they respond to you don’t waste your time or your money unless you want to be completely frustrated.
Liz Z.
This underwear is useless. There is only layers which absorb nothing so you walk around wet. They tried to tell me that they had such a demand, they didn't have the product and shipping would be greatly delayed so I wrote to cancel my order. They claimed it had been processed to which I reminded them that they had already told me they were out of the product so how could they have processed it. And WOW magically they arrived shortly thereafter. My bad for not reading reviews first; lesson learned
Melanie
I wish I would have saw theae reviews before I ordered. Tanning gummies they said were delayed to be shipped 6/29 and arrive 7/5. Haven't heard anything since that email that they were delayed and have not received. DO NOT order anything from this company. Not one decent review.
Karen B.
Never received order after being reassured "my order was on it's way". Buyer beware.
Mary C.
Do not order from them! Never received my item. Got an email stating it would be delayed due to high demand. Another provided estimated delivery date. No communication or delivery since. SCAM!!!
Mary Lou P.
I ordered a product from this company 3 weeks ago, and have not yet received it. Every time I contact them asking when I can expect to receive my product, they keep telling me there’s been delays with shipping.