jessika
Great customer service, easy order, but slow shipping
Lumitera has wonderful products, the website is user friendly, and their customer service is great. They get 4 stars because their shipping is soooo slow.
Lighting for the Modern World
Lumitera (lumitera.com) has 13 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Home Goods Stores · Long Island City, New York
Excellent
Home Goods Stores · Kiryas Joel, New York
Excellent
Home Goods Stores · Victor, New York
Excellent
Home Goods Stores · Brooklyn, New York
Excellent
13 approved reviews, newest moderated first
jessika
Lumitera has wonderful products, the website is user friendly, and their customer service is great. They get 4 stars because their shipping is soooo slow.
Patricia
Door chime was not available was not told until 2 weeks
Allen
I was impressed that items that my local electrical supplier could not get were readily available and received within 5 business days. Both of my local suppliers needed 3 - 4 weeks to get the same item, Awesome !!
EB
I ordered light fixtures with three components. two parts were delivered in black, one in white. I have been calling customer service for four days, leaving messages. Still no one has called me back.
DEREK
Poor communication. Rude customer service. Tell you one thing, then when you order all of a sudden everything has a 4 week plus backorder.
align
We had to follow up on the order, and when we received the Seagull Mini Cans they didn't have the baffles, and when contacted they could not get them for us. I found them at another webb site and purchased them. Had I known the baffles didn't come with the cans I would have looked elsewhere. Not really Lumitera's fault the old style cans the baffles were included. Seagull made the change
Randy B.
I was very happy with the service and product that I ordered and free shipping to boot. Lumitera is first on my list to shop. I am a contractor in Alexandria VA and depend on quick service, quality and good customer service. Thank you.
AAM
I ordered 3 light fixtures, which were delivered in a very short period of time. I had a minor issue in that they shipped the wrong color, but I called customer service and my new shipment came very quickly, and they sent someone to pick up the incorrect box right away. It was very seamless and easy and I had my correct order less than a week after I placed my order - faster than other places might take to ship one shipment!