LumiqourReviews of lumiqour.com

Response from LumiqourJun 30, 2026

Hi Frances, Thank you for taking the time to share your update—we really appreciate hearing how your pup is doing. It’s good to know she seems in good health and that her stool remains consistent. With Turkey Tail, results can vary from dog to dog, and while some improvements may begin within 3–4 weeks of consistent daily use, other cases—especially when supporting lumps—can take longer before more noticeable changes appear. Just to make sure everything is on track, could you confirm how long your pup has been taking the supplement daily and whether the dosage matches her weight as outlined on our website? Proper, consistent dosing is really important for best results. If she has only been on it for a shorter period at the correct dose, it may simply need more time. We’d be happy to guide you further based on her size and routine to ensure she’s getting the right support. Please feel free to contact us at [email protected]. Olivia from Lumiqour

Response from LumiqourJun 29, 2026

Hi Deborah, We're sorry to hear that the updated product didn't work well for your dog. We understand how frustrating it can be when a change in formula or serving size makes it more difficult to give your pet their daily supplement. We truly value your feedback, as it helps us continue improving our products and customer experience. If there's anything we can do to help or if you'd like us to review your concerns further, please feel free to contact us at [email protected]. We'd be happy to assist you. Olivia from Lumiqour

Response from LumiqourJun 29, 2026

Hi Doug, We're sorry to hear that you still haven't received your order. We understand how frustrating this must be, and we'd like to help resolve it as quickly as possible. Please reach out to us at [email protected] with your order details so we can look into the status of your shipment and provide you with an update. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. Olivia from Lumiqour

Response from LumiqourJun 29, 2026

Hi Eryka, Thank you for giving Lumiqour a try and for sharing your honest feedback. We understand that it can take some time to see noticeable results, and we appreciate your patience during this process. We're glad your dog initially enjoyed the taste, and we know every pup has their own preferences. We hope you'll begin to see positive improvements with continued use, and we'd love to hear an update on your experience. If you have any questions or need assistance along the way, please don't hesitate to contact us at [email protected]. We're always happy to help. Olivia from Lumiqour

Response from LumiqourJun 29, 2026

Hi Patricia, Thank you for taking the time to share your update. We sincerely apologize for the delay in receiving your order and appreciate your patience. We're glad to hear your package has finally arrived. Since your dog has only had a couple of meals with Lumiqour so far, it's still very early, and we hope you'll begin to notice positive results with continued use. We'd love to hear how things are going after you've had more time to try it. If you have any questions or need any assistance along the way, please don't hesitate to contact us at [email protected]. We're always happy to help. Olivia from Lumiqour

Response from LumiqourJun 29, 2026

Hi Janine, Thank you for taking the time to share your feedback. We're sorry to hear that the shipping time was longer than expected and understand your concerns. We'd like to reassure you that we work with multiple manufacturing facilities, so the origin of each order can vary depending on your location and where the order is fulfilled. Because of this, we can't always determine exactly which facility an individual order was shipped from. However, all of our products are manufactured in FDA-approved facilities and are held to strict quality and safety standards. We'd also like the opportunity to look into your order and the previous email thread to address any concerns you may have. Please feel free to contact us at [email protected], and we'll be happy to assist you further. Olivia from Lumiqour

Response from LumiqourJun 29, 2026

Hi Allison, Thank you for taking the time to share your feedback with us. We're glad to hear your dog enjoys the product, although we're sorry to hear you haven't noticed the changes you're hoping for yet. Every pet responds differently, and in some cases it can take a bit longer before noticeable results appear. We truly appreciate your patience and the opportunity to be part of your dog's routine over the past month. If you have any questions or would like guidance on usage, please feel free to reach out to us at [email protected] — we're always here to help. Olivia from Lumiqour

Response from LumiqourJun 11, 2026

Hi Connie, Thank you for sharing your experience, and we're very sorry to hear about the frustration you've encountered. We understand how disappointing it is when a product does not meet your expectations, and even more so when you've had difficulty receiving a response regarding your refund request. You should not have to repeatedly reach out through multiple channels to get assistance. We sincerely apologize for the lack of communication and the inconvenience this has caused. Your feedback is important, and we appreciate you bringing this to our attention. Please contact us again with your order details, and we will make every effort to ensure your refund request is reviewed and resolved as quickly as possible. Thank you for your patience, and we're sorry we did not provide the experience you expected. Olivia from Lumiqour