LumiqourReviews of lumiqour.com

Response from LumiqourJun 3, 2026

Hi there, Thank you for sharing your feedback. We’re sorry to hear that you haven’t seen the results you were hoping for and understand how worrying it can be when you’re trying to support your dog’s health. For our Turkey Tail product, results can vary from pet to pet and typically require consistent daily use over a period of 3–4 weeks before any noticeable changes may be observed. Dosage is also an important factor, as it needs to be adjusted based on your dog’s weight to ensure they are receiving the correct amount. If you’re comfortable sharing, could you let us know your dog’s size/weight and how much you’ve been giving daily? We’d be happy to double-check the dosing for you and make sure everything is being used as intended. Please feel free to contact us at [email protected] so our team can review your case and assist further. We appreciate your feedback and the opportunity to help. Olivia from Lumiqour

Response from LumiqourJun 3, 2026

Hi Patricia, Thank you for sharing your feedback. We’re sorry to hear that you have not yet received your order and that you’re still waiting for an update after reaching out. We understand how frustrating it can be when there is no clear information regarding the status of a shipment, and we appreciate your patience while this is being looked into. Please feel free to contact us at [email protected] with your order details so our team can investigate this for you as quickly as possible and provide a clear update or resolution. We appreciate the opportunity to assist you. Olivia from Lumiqour

Response from LumiqourJun 3, 2026

Hi Virginia, Thank you for sharing your feedback, and we’re very sorry for the frustration and delay you’ve experienced in receiving your order. We understand how disappointing it is to receive follow-up messages about product results when your order has not yet arrived. That is clearly not the experience we want for our customers, and we apologize for the confusion this has caused. We would like the opportunity to look into your shipment right away, confirm the current status, and ensure you receive a clear resolution. If the order has been significantly delayed or not delivered, we will also assist you with the appropriate next steps. Please contact us at [email protected] with your order details so our team can investigate this as quickly as possible. We appreciate your patience and the chance to make this right. Olivia from Lumiqour

Response from LumiqourJun 3, 2026

Hi there, Thank you for sharing your feedback, and we’re very sorry to hear that you have not yet received your order. We understand how frustrating it is to see tracking marked as “in transit” for an extended period without any further updates, especially when your order was placed back in May. That is not the experience we want for our customers. We would like the opportunity to look into your shipment right away, verify the current tracking status, and help resolve this for you as quickly as possible. If there has been a delivery issue or delay, we will also assist you with the appropriate next steps. Please contact us at [email protected] with your order details so our team can investigate this immediately. We appreciate your patience and the chance to assist you. Olivia from Lumiqour

Response from LumiqourJun 3, 2026

Hi Melissa, Thank you for sharing your feedback. We’re sorry to hear about your frustration with the delivery time, tracking updates, and difficulty getting a response from our team. We understand how disappointing it is when shipping takes longer than expected and when tracking information feels unclear or unhelpful. International deliveries can sometimes take longer depending on carrier routing and customs processing, but we agree that communication should be clearer throughout the process. We’d like the opportunity to look into your order, confirm its current status, and provide you with a proper update. If there are any issues with the shipment, we will also work with you on the appropriate resolution. Please contact us at [email protected] with your order details so we can assist you as quickly as possible. We appreciate your patience and the chance to make this right. Olivia from Lumiqour

Response from LumiqourJun 4, 2026

Hi Michael, Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration and disappointment you’ve experienced with your order and the tracking information. We understand how upsetting it is when tracking details appear inconsistent or unclear, and we also regret that our previous communication did not resolve your concerns. This is not the experience we want for any of our customers. We would like the opportunity to properly review your case and clarify exactly what has happened with your shipment. Please contact us at [email protected] with your order details so we can investigate this further with the carrier and provide you with a clear resolution. We appreciate your patience and the chance to make this right. Olivia from Lumiqour

Response from LumiqourJun 4, 2026

Hi Charlie, Thank you for taking the time to share your experience. We’re truly sorry to hear that your order has not yet arrived and that you have not received the updates or responses you were expecting. We understand how frustrating it is to wait this long without clear delivery information, especially when you were expecting a US-based shipment. This is not the level of service we aim to provide, and we apologize for the inconvenience this has caused. We would like to look into your order urgently and provide you with a clear update on its status. Please contact us at [email protected] with your order details so we can investigate this further and ensure it is properly resolved. We appreciate your patience and the opportunity to make this right. Olivia from Lumiqour

Response from LumiqourJun 4, 2026

Hi Ronda, Thank you for taking the time to share your feedback. We’re sorry to hear you haven’t seen the results you were hoping for, especially after using two containers consistently. With our Turkey Tail product, results can vary between dogs, and it typically requires 3–4 weeks of consistent daily use before changes may begin to appear. Some dogs may also need a longer period depending on their individual condition and response. To better understand your situation, could you let us know how long your dog was on the product in total and their weight? We want to ensure the dosage you were using matches the recommended amount for your dog’s size, as correct dosing is important for effectiveness. If everything was used as directed and you still didn’t see improvements, we’d be happy to review your case further with you. Please feel free to contact us at [email protected] with your order details so we can assist you further. Olivia from Lumiqour