LuluhairReviews of luluhair.com

I tried to respond but to Trustpilot unfortunately I was having iPhone problems I’ve missed the deadline. here I am resubmitting my review on LULU HAIR company first the Customer Service is horrible they take forever to contact you, let me elaborate it took me “18 emails” for someone to finally get back to me. This is unprofessional and unacceptable but you have no problem taking the money first and delivering defective hair for the second time. This speaks volumes along with ongoing issues from other consumers which are not a positive experience. The first set of hair they sent me was all creased you couldn’t do anything to flatten it out so they sent me a second replacement. Omg you cannot make it tighter there’s no directions it’s very vague obviously defective for the second time .now they’re saying oh we’re updating our website well that’s been a long time . I personally would avoid this company I would not recommend anyone to waste their time/money. now I’m $100 as far as I’m concerned with all of the bad reviews on this company I’m surprised people don’t start forming a class action lawsuit because this is a horrible they take peoples money and take forever to get back to the customer which you shouldn’t have send (18 EMAILS) obviously this is a huge red flag and they’re Delivery is false advertisement at least for myself it took forever to get the hair. they kept telling me oh just track your hair through here and when you do it doesn’t show anything no no no Bad Company

You buy a wig online You never receive All evidence on website dissapearse

I purchased 3 wigs and received the most hideous 3 wigs that appeared to be costume wigs or prop wigs. I spent money to return the wigs and still they want to give me 14$ (US)... this is a totally unacceptable and I’m not just going to give them my hard earned money... I reported them to the Attorney General in my state.... THIS IS NOT OVER!!

DO NOT purchase anything from this company, I purchased 4 wigs at one time and none of the Wigs look like the pictures on the website and when I reached out they tell me that they updated there wigs and that is what they sent me, which looks nothing like what I ordered. Nor are they willing to refund my money telling me to give them to my neighbors as gifts and that they are going to only credit my credit card seven dollars. There wigs look like rats have been chewing on them. DO NOT throw your money away, which is what you will be doing if you buy from this company or Their subsidiary CHARLIEWIG. Be careful.

Scam no wigs no money no response very upsetting

Luluhair had an unbelievable SALE, I bought 2wigs from them,I received my order after 5months (I had given up and forgotten about it) none was what I ordered. They don’t reply to emails,it’s impossible to get through to them.DO NOT DO NOT DO NOT! Order from them. South Africa 🇿🇦

I ordered 2 black lace front human wigs and I received 2 cheap synthetic blonde wigs no one return my emails and there’s no way to contact anyone these people are frauds do not waste your money

The wig was not lace or human hair, very cheap and bad quality wig. I paid for express shipping but the wig took 3 weeks to arrive! The packaging was a plastic bag and the wig was balled up in the bag!!! I requested a full refund. I’ll never order from this place again. The liesssss!!!! the liessss!!!! I waited 3 weeks for such a horrible product!