LukareeLukaree is listed under Personal Care in Richmond, Texas.
Lukaree (lukaree.net) has 49 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Deborah L.
I accidentally order a product, and IMMEDIATELY emailed customer service to cancel order. They did not respond until after the product had shipped causing me to have to deal with shipping the product back for a credit. It did get credited for the return.
Mike H.
I never signed up for repeat monthly orders. Be careful giving them your business!!
Response from LukareeNov 24, 2025
Hi there, We’re sorry to hear about your concern. After checking our system, we can confirm that there are no orders, charges, or subscriptions under your name. It appears the transaction you mentioned was not made through our website.
Len M.
Did not receive order
Response from LukareeOct 17, 2025
Hi Len, We’re sorry to hear you haven’t received your order. According to the USPS tracking information, your package was delivered to your mailbox on October 3, 2025. Please kindly check your mailbox or with your local post office and neighbors in case it was misplaced. If you’re still unable to locate it, please contact us at [email protected] — we’ll be happy to resend your order or issue a refund, whichever you prefer. Thank you for your understanding and patience.
Kip B.
The Order has never been delivered
Response from LukareeOct 17, 2025
Hi Kip, We’re truly sorry for the inconvenience. It appears that your package was lost in transit, as the tracking information has not been updated for a long time. We’ve already contacted the shipping carrier regarding this issue and have also reached out to you via email to help resolve it. Could you please check your inbox when you have a moment? We want to make sure this is fully taken care of for you. Thank you for your understanding and patience.
Tracy E.
I asked for refund because this is not organic as advertised. It tastes horrible and I do not trust it.
Response from LukareeOct 12, 2025
Hi Tracy, We’re truly sorry to hear that you weren’t satisfied with your purchase. All of our products are made with naturally sourced ingredients and tested for quality before shipping, but we understand that the strong natural taste may not be for everyone. Your refund has already been processed as requested. We appreciate your feedback — it helps us improve and serve our customers better in the future. Warm regards, Lukaree
Sheila P.
The bottle was broken when I received it,it hasn’t been replaced nor my money returned;it was not properly secured,ups nor FedEx handling the mailing is their problem for tossing the merchandise around So you got your money and the customer looss their money.
Response from LukareeOct 10, 2025
Hi Sheila, We’re truly sorry to hear about your experience and understand how frustrating it must be to receive a damaged item. Please rest assured that we immediately arranged a replacement for you after being informed about the issue. The new package was shipped on October 4, and it’s expected to arrive on October 11. We also sent the tracking information to your email on the same day — please check your inbox or spam folder for details. While shipping carriers sometimes handle packages roughly despite our careful packing, we always take full responsibility to make things right for our customers — as we’ve done in your case. Thank you for your understanding and patience. We truly appreciate your support.
Renee T.
I didn't agree to purchase the product that was sent to me, stop using my credit card number. Thanks
Response from LukareeOct 10, 2025
Hi Renee, We understand your concern and truly appreciate you bringing this to our attention. After carefully reviewing our system, we can confirm that the order was placed directly through our official website using your name, email, and payment information. All transactions are processed through a secure third-party payment gateway, and it is not possible for us to place or charge an order on behalf of a customer without their direct action. Please rest assured that we do not have access to your credit card details, and your information remains fully protected. If you would like to request a refund or discuss the order further, please contact our support team at [[email protected]] — we’ll be happy to assist right away. Thank you for your understanding.
