Lugnut4x4Reviews of lugnut4x4.com

Package arrived very late , was packaged so poorly they just moving it from my porch 3 feet inside the box exploded apart and damaged my floor , told me that’s to bad have flooring company warranty their mistake . Very poor customer service and a liar on top of that. Spend your money somewhere that knows how to package a box

Warning: Stay away from this company "Lugnut4x4.com" I ordered a diskbrake conversation kit for a Dana 60 rear axle from these guys for 498.78. Now the problem is how it was shipped, Shawn shipping very heavy parts in a flat rate box by the USPS. Here lays the problem with that the first box was delivered with the rotors, and hardware. but the parts were so heavy that it destroyed the box. And when I called Shawn at lugnut 4x4 he stated it happens, I told him it was packed in a heavy duty box this would not happen. He stated that the second package with arrive within a couple of days, well it did and the box was a flat rate box or what was left of it. Pictures below! I called Shawn again and again I got the same excuse it happens, I said twice in a row that is just poor choice of boxes and poor packaging period. The second box was not hardy a box anymore due to damage. I told Shawn that I was going repackage the parts up and ship them back due to 3 reasons which are stated 1. Poor packaging 2. Poor customer service (negative 10) 3. Parts are all made in China and are junk and parts were missing. Shawn is a internet company of him and three other people and there is phone number on the website to call. His excuse was that this is internet company. After trying to talking to him on the phone stating how unhappy I was with the broken and missing parts and the poor packaging I was told that happens and then hung the phone up. I am 67 and I would never treat my customers like that period.

Poor fitment and customer service. Kit that I ordered for my application does not fit. After close to a week of countless pictures, measurements, and emails still no resolution. Other are having issues with the fitment as well. Shawn admitted he can see in the pictures that it's not fitting up and I asked for another set of brackets to try and a return label and I would send my originals back when I swapped them but he doesn't want to do that. Kit I ordered was for a 78 and up Ford kingpin Dana 60. My axle is a 79 Ford Dana 60 with factory outers other than the Chevy rotors supplied in the conversion kit I purchased.

Opened the box and right away I could tell they had sent me 2 different brake calipers. Took pictures with measurements and they tried to deny that they were different. I turned in the wrong one they had sent me into the local auto parts store as a core for the correct one and lugnut4x4 only paid for half of what it cost me. After just one week of driving around with everything finally installed, the brakes started to feel like they're rubbing. Pulled the wheel off and the force of braking is actually bending the soft steel brackets, and causing the brakes to rub both unevenly, and constantly. Don't waste your time and money on this company. Every interaction I've had with them has been very unprofessional. They are not interested in fixing their mistakes.

Received my kit with multiple damaged parts. It was very poorly packaged. The website claims these are the highest quality parts, most of not all parts are very low quality and manufactured in China. Website also promises stainless steel banjo bolts and I received low quality DORMAN banjo bolts. Texted with Shawn a little bit before ordering and he told me I would receive Wagner ceramics brake pads, but I received very cheap generic pads. Shawn claims the wagners were discontinued. Do not promise high quality and stainless steel parts when they are not. VERY DECEIVING BUSINESSMAN. Upon informing Shawn of my issue, he told me to go ahead and install the rotor and it would not affect performance. Sorry Shawn I didn’t spend the money on your kit to install damaged parts due to your poorly packaged items. I would like to return the entire kit due to these issues but Shawn refuses to provide return shipping labels and demands I pay the 15% restocking fee ON DAMAGED PARTS. Do yourself a favor and take your business elsewhere. You will thank me later.

I bought the c&c dually to srw kit. Nothing fit. Ended up having to fab my own mounts and buy rotors that were correct. I'm out a lot of time and money buying your kit that was supposed to be bolt on. I will never do business again with you. My little shop manufacturing kit fit flawless. You guys have had your chance.