LuckystakeReviews of luckystake.com

I’ve been waiting 4 days for 3 separate redemptions that have not been paid. On a three I messaged customer support and got the standard bot who said that they would escalate my situation immediately. Then I was told that I needed to complete a W-9 which I did and sent it to the company. When I inquired on day 4 about my redemption, I was told that it could take longer to process while they were waiting for the W-9 paperwork to be approved. This would be the first time redemption on this side after my account was migrated without my knowledge and funds that I had from the old site did transfer, and I used those and won 2 jackpots plus $100. If a casino site cannot pay out in the timeframe they have listed, they need to change the information on their website. Let’s see what happens on day five and on, and if I receive the funds within the 3 to 5 days allotted. If so, I will be happy to change my review. UPDATE: It has been 9 days since I requested my redemptions. Has anyone been paid from this site in the last 30 days? Update 2-On day 12 I received one redemption. Day 13 I am still waiting on 2 other redemptions. I do not recommend this site as others pay quicker. Update3- the company paid one small redemption on day 14 however that one was submitted after a jackpot winning, which still has not been paid. I communicate with their bot Customer Service at least two times a day and I am told that because it is a larger amount it will take a while. I have taken screenshots of all of my communication with the bot Customer Service in the event I need to post it here. I have played at many online casinos and all have paid out in the timeline that they were supposed to. This online gaming does not pay within the 2 to 5 days advertised. Stay far far away if you ever want to see your money in a reasonable amount of time. Update 4- still waiting on my jackpot redemption day 16. Constant contact with Bot and no clear reason as to why I haven’t been paid, although I’ve been escalated to “ emergency” status no less than 8 times and still no money. It’s time they paid up! Update 5-day 17 of waiting for my redemption. The bot no longer says be patient for when I receive my redemption. Now the bot is saying we will monitor if you receive a redemption. This change in language leads me to believe I will never see my jackpot winnings. It’s very disappointing to play on a site that came recommended to then find out that they paid people to write reviews and refused to provide redemptions in a reasonable amount of time even if at all. Please click on the thumbs up button below if you are interested in me continuing the saga of where’s my jackpot or if you’re having the same problem as I am. Update 6-it has now been 21 days since I submitted a request for a jackpot winning, that has not been paid. There is no clear path to receiving information on when that will happen. The Customer Service bot is of no help and provides no information other than I’m here for you… And I can escalate your situation to emergencies status… Which I was told they had done over 15 days ago. My review stands. If you’d like to see the money that you’ve won, do not play on this site. Update 7- 23 days after submitting my redemption, I finally got paid. I would still advise to find another site to play on. The lack of customer service and the truth or lack there of allows me to leave my review as a one star.

Stay away!!!!! You willlll never get paid or any sort of help! Place is beyond horrible!

Edit 8/19 (2 months later): Ironically they're shutting down so I was correct and on to the next scam site. Committing fraud isn't worth imprisonment when fast money catches up and it's sad people value themselves this low that they can't make money being productive members of society. Edit 6/16 (~3 weeks after report): The redemption never came. STAY. AWAY. I redeemed $75 when the site was brand new, months later I'm trying to redeem 400 and its been 8 days. Many people aren't getting paid out recently and you will NEVER get real support regardless of what AI says. They were using our trust in the beginning/older site so they can take all our money now and gamble themselves via poker and start sending ACH's afterwards, if at all, which makes this scam different. STAY AWAY as of June 2026 until reviews get better which could be months or forever.

Well I put in a redemption request on 5/20 for $1500 and it has been 12 days now and my redemption has not been approved, and at day 5 they say I needed to complete a w9 form. I sent it in to their tax support email and they have yet not responded. The regular support email takes a long time to respond and they can’t help me. This website is completely bull$h*t . The 24/7 chat keeps saying they are marking my redemption for urgent review but nothing happens. I email their tax support email EVERYDAY asking did they receive my w9 and they don’t respond, I’m starting to think there is no tax support and this website is a scam. I do not recommend anyone withdrawing anything over $600 cause they say that’s when you need to complete a w9 form. Getting in touch with with tax support should not take this long it has been a week with no reply to not 1 single email.

This is the worst sweeps casino I don't understand how they are this bad I want to like them because of the game selection and deals on packages but it's been 7 days and still no update on my redeem. They have AI running the entire support bot without real people taking concerns.

Good luck getting paid when you actually win. I don’t recommend. I’ve never had so many dead spins on multiple different games in my life. Thanks for the disappointment the site might of changed names but it’s still garbage.

Luckystake could be a scam site. Buyer beware the site has zero Support and site is very glitchy. Michael Baxter is a scam artist and has made his way from sweepnext to luckystake. It is sad that sites and people like these are allowed to freely steal peoples money, but it is a lesson learned. I am sorry in advance to whoever has come across this guy and this atrocious site. I encourage everyone to seriously take this warning seriously and if you have spent money already- please stop now!

This company is dishonest. If you’ve won anything just wait for it to be approved and run. The gameplay is manipulated; the site was glitching every single spin right before my eyes and right when a feature was starting on Madhit diamonds, I was logged out and of course when I logged back in everything was reset. Absolutely atrocious. I wouldn’t even dare bring it up to support because all they’ll say is it’s my wifi or some other BS excuse knowing they’ve manipulated RTP/gameplay overall. Not to mention the HORRIBLY slow redemption speed. Another one of these broke sites that want you to play it all back rather than just pay you promptly. Omfg their “support” is 100% Ai, insane. After my redemption is approved, I’m deleting my account. This is scary.