Liked the game at first been playing everyday. Game starts glitching changes my bet to 5$ instead of 5 cents before I knew it money was gone. Contacted chat cause this was the second time in 24 hours that this happened. Waited 45 minutes to be sent instructions on how to play LOL SERIOUSLY. So needless to say they didn’t help at all they said after reviewing my history that I only ever bet 5 or 10 cents that the bets counted hundreds of dollars lost and never even hit in 5$ bet amazing. So at this point I just take it as a loss but they will never get a deposit from me again. No real bonus for deposits no customer loyalty program they just want your money.
HH
HhHh
I prepared multiple mail-in entries for…
I prepared multiple mail-in entries for Lucky Hands LLC's sweepstakes. I spent time and money purchasing supplies and stamps. I submitted several of those entries through USPS. Despite following their process, I was informed I would not be able to withdraw any winnings unless I "win again," even after meeting wagering requirements. This was not disclosed in their terms and makes the sweepstakes process unfair and misleading.
AN
Annette
these guys are friggin tight wads
these guys are friggin tight wads
SB
Scott B.
STAY AWAY
STAY AWAY. Been in social gaming since 2019 and this site by far has the worst RTP and worst rewards. Played here for a month and spent a thousand. I budget for 2000 so that isn’t the issue. The issue is they have no VIP or rewards system in place. What you can do however, is after 30 days they will do a “review”. I thought to myself, I spent a thousand- a good site will reward at least 50-100. A disappointment would be between 25-50. But guess what they offered? 5! 5 sc for hours of gameplay and a thousand dollars spent. That is a 1/2 percent kickback! lol
Serious note to all gamers- rather you are a big baller or little baller… do not spend a dime at this site. Learn from what I have experienced and please do not spend your hard earned money at this ridiculous and preposterous site.
GA
GamblerAnon
Read the 1 star reviews before you deposit
Read the 1 star reviews before you deposit I’m begging you! Just do yourself the favor, here’s a way to make some money. Deposit with them with your FIRST deposit bet BIG and BOLD because chances are your gonna hit a bonus. When you hit, redeem and runaway to never ever return. I won my first go around, pretty nice win 100+ win and just kept playing thinking I’d win again. I bonused twice to empty. Then I decided yesterday to try again 2 weeks later. I lost $300 completely empty, then this morning kept it at .50 on 3 China pots, they’re all overfilled at this point, lost $100 dollars, didn’t bonus once. That’s 200 spins with all 3 overfilling. Surely 1 bonus? I’m pretty sure this is rigged so I will stay away, you take advantage of the system. Play once and cash out!
So I listened to the reply below and figured, since it’s a RNG. Like mentioned above, same game, $0.50 bets with $50 worth. 100 bets. Never bonused with all 3 overflowing at this point. It’s not random, I play the same game on other sites, I’m not saying I should
jackpot, BUT I should trigger the bonus feature at least 1 of the 3. Maybe not win anything big at all, but I should have triggered it by now. That’s why “I” feel like it’s rigged. You’re not even a real casino so you can’t sue me for liable, you literally have no rules to follow. People need to smarten up.
Response from Lucky HandsMar 5, 2025
Hi GamblerAnon,
We're sorry to hear you didn't enjoy your experience at Lucky Hands. We can assure you our games are not "rigged" as you alleged.
Every outcome is generated through a secure and advanced Random Number Generator (RNG), ensuring fairness and complete randomness with each spin.
We understand how frustrating it can be when the results don’t go your way. We appreciate your feedback and hope your future gaming sessions are more rewarding.
Best of Luck!
MA
Mike A.
I put 20 bucks on it and it went off…
I put 20 bucks on it and it went off ant cone back on it stole 20 bucks I guess
Response from Lucky HandsFeb 16, 2025
Hi Mike,
We can see you played your sweeps coins on 'Coin Up Lightning' & 'Alien Invasion' on our site after you loaded up your account. Sometimes the outcome isn't what you're hoping for, but we hope you enjoy the site, and our wide selections of games we offer as we aim to provide a 5 star gaming experience. If you have any questions please email [email protected].
TE
Temika
SCAM SITE
This site is a scam. I haven't won a dime in MONTHS. I get 30 cent SC daily plus I have previously added my own cash...still nothing smh. If you want a site to play on that will actually pay then go on Crowncoin Casino. I promise you will win something .They have excellent customer service and fast payouts. Lucky Hands???? They should change this site's name to JANKY HANDS
Response from Lucky HandsFeb 1, 2025
Hi Temika,
We understand how frustrating it can be when the results don’t go your way. Our games are built around elements of chance, which means wins and losses are a natural part of the experience. Every outcome is generated through a secure and advanced Random Number Generator (RNG), ensuring fairness and complete randomness with each spin.
If you’re looking for a different experience, trying out new games or adjusting your play style might offer a fresh approach. Sometimes a change of pace can make the gameplay more enjoyable, regardless of the outcome.
We appreciate your feedback and hope your future gaming sessions are more rewarding.
TC
Temika C.
Does not pay
I've been playing on this site for 4 months. I redeemed my first time for $200. This site does not pay. They will let you win your first time playing and after that you will just be giving away money. How do I know this?? I sent a referral code to 4 of my relatives and the same thing happened to them. They won soon as they started playing and after they redeemed not one more cent. I had a bonus playing $4 a spin and did not get one dollar. I would not recommend Lucky Hands if you are trying to win a little cash.
Response from Lucky HandsDec 17, 2024
Hi Temika Carter,
Thank you for sharing your experience with LuckyHands.com. We’re sorry to hear you didn’t have the outcome you hoped for. While wins are random, many players have enjoyed significant payouts and positive experiences on our platform.
If you have concerns about your account or gameplay, please reach out to our support team. We’d be happy to assist you directly. We wish you the best in your gaming journey.