Hans
I send copy of my pasport it rejected by there site!!
I send copy of my pasport it rejected. i send copy pasport. no anwser. i wil take my money out of the place and close my account. it like to be scamming!!
Response from Luckygames.ioJul 7, 2026
You may have gone to the wrong website, as luckygames.io is often confused with other sites that have “lucky” in their names. You haven’t provided any information that would allow us to identify you or clarify the situation. We don’t usually ask for a passport to process a payout; we only do so for AML verification if funds have been frozen by an exchange. I also see that you later left a lot of negative reviews about LuckyGem; it seems you may have confused our website with LuckyGem. In that case, please delete your review, as it will be classified as defamation.




