Lucky Creek Casino Reviews | Read Customer Reviews of luckycreek.com

Lucky Creek Casino Reviews | Read Customer Reviews of luckycreek.com

Lucky Creek Casino reviews

Showing 95 reviews with 1 star · Clear filters

Travis
Mar 25, 2026
If you like being scammed gamble here…
If you like being scammed gamble here the only time you'll ever get ahead or or when when you're not verified as soon as you verify to where you can cash out all gameplay changes it's a scam customer service sucks if you want to lose all your money gamble here where's casino online.
Response from Lucky Creek CasinoApr 8, 2026
Hi Travis, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the concerns you’ve raised. We take comments like this seriously, and we’d really like the opportunity to investigate this further for you. Unfortunately, we haven’t been able to locate your account based on the information provided. Please could you reach out to our support team with your account details so we can look into this and assist you directly? We can assure you that verification does not impact gameplay outcomes, and all games operate independently and fairly. We’d appreciate the chance to resolve this for you. Kind regards, Lucky Creek Team
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Julian A.
Mar 18, 2026
They are liers!
They are liers!! And scammers do not play there and DO NOT BY ANY CHANCE DEPOSIT MONEY, you will never see a penny of it again , I rate it 0 stars
Response from Lucky Creek CasinoApr 8, 2026
Hi Julian, We take all feedback seriously and are sorry to hear about your experience. Please contact our support team with your account details so we can investigate and assist you directly. Kind regards, Lucky Creek Team
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Michael
Mar 18, 2026
Man I tried this casino last Thursday…
Man I tried this casino last Thursday and won $1900. I’ve cashed it out but it seems to be a lengthy process. I’ve heard a lot of the same things you guys have heard and it sucks because I like their casino but something seems off. IDK man I fear I won’t get my money. My son’s birthday is Sunday and it’s gonna suck if they don’t pay out. I hope they do but I don’t have much hope. If they do I will be sure to come back here and let you guys know……update I only received $1,000 the $900 was never awarded. My advice is don’t use the bonuses and if you do then don’t spend too much because anything over $1,000 they will steal.
Response from Lucky Creek CasinoApr 8, 2026
Hi Michael, Thank you for your feedback. We understand how important it is to receive your winnings promptly, especially with special occasions like your son’s birthday. Please be assured that withdrawals are processed according to our procedures, and we encourage you to contact our support team with your account details so we can confirm your payment and assist directly. Kind regards, Lucky Creek Team
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Jazzy O.
Mar 13, 2026
Only paid $180 out of $800
Took over a month and a half to get paid. Got paid $180 of the $800 that I cashed out. First they took $200 away saying it was winnings in free play. Ok...so now it says $600...only got paid $180. No explanation and rude customer service when asked why.
Response from Lucky Creek CasinoApr 8, 2026
Hi Jazzy One, Thank you for your feedback. We’re sorry to hear about the delays and confusion with your withdrawal - we understand how frustrating this must have been. As outlined in our terms, winnings from free play or bonus funds are subject to maximum withdrawal limits. We encourage all players to review these terms before playing. Since we haven’t received your account details, please reach out to our support team so we can review your case and provide clarification directly. Kind regards, Lucky Creek Team
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Mr. B.
Mar 10, 2026
Idk if it’s a fraud, but their withdrawal system is unreliable
Same experience as everyone else. I won over $4000 and they claimed part of it was off a bonus so it wasn’t payable. They say they are gonna wire me $1000 at some point, but I am not expecting it to ever happen at this point.
Response from Lucky Creek CasinoApr 8, 2026
Hi Mr, Biggs, Thank you for your review. We’re very sorry to hear about the frustration caused during your withdrawal process. We understand how important it is to receive winnings promptly. As outlined in our terms, there is a maximum withdrawal of $1,000 from bonus winnings. We hope this clarifies why the payment was limited. Since your review was posted on 10th March, we hope your funds have since been received. If not, please reach out to our support team with your account details so we can investigate and assist you directly. Kind regards, Lucky Creek Team
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Ronald F.
Feb 22, 2026
I won a lousy $14 on free spins that I…
I won a lousy $14 on free spins that I then had to playthrough over $800 in order to make a withdrawal so I then deposited $20 to try and have a chance at meeting this absurd amount. I then played through the full playthrough and had $627 , when I went to withdraw, it left me with $25 and kept the rest. They stated $25 was the max withdrawal amount because it was "bonus winnings" . Highly recommend staying away from this scam show
Response from Lucky Creek CasinoApr 8, 2026
Hi Ronald Thank you for your feedback. We encourage all players to review bonus terms before playing, and our support team is always happy to clarify any questions regarding bonuses or withdrawal limits. Kind regards, Lucky Creek Team
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Jon
Feb 10, 2026
This is a scam from the get-go they…
This is a scam from the get-go they don't pay s*** and they're ridiculous amount of money you have to pay through don't waste your time it sucks
Response from Lucky Creek CasinoApr 8, 2026
Hi Jon , We’re sorry to hear about your experience. Please reach out to our support team with your account details so we can look into this and assist you directly. Kind regards, Lucky Creek Team
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Amarilys F.
Jan 30, 2026
Withdrawal process makes it not worth
Withdrawal process makes it not worth playing there. Requested withdrawal January 16, as of today, January 30th, it’s not that I haven’t received my money — my winnings haven’t even been processed. After three days of reaching out for a responsible response in the live chat, I was disconnected and received no further assistance. This is a total and absolute lack of respect, and it seems to be a pattern with all their clients. I am truly disappointed. IT’S BEEN FLUSHED FOR 9 days.
Response from Lucky Creek CasinoApr 8, 2026
Hi Amarilys, Thank you for sharing your experience. We sincerely apologise for the frustration caused during your withdrawal process and for any issues you encountered with live chat support. We understand how important timely processing and clear communication are. This is not the standard we aim to provide, and your feedback has been shared with our team to ensure improvements in both our withdrawal process and customer support. As your review was posted on 30th January, we hope your funds have since been received. If not, please contact our support team with your account details so we can investigate and ensure your withdrawal is processed as a priority. Kind regards, Lucky Creek Team
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