LucidchartReviews of lucidchart.com

Worst piece of software I have ever tried. It's almost unusable.

Enjoyed using Lucidchart thus far. We switched from Visio and prefer Lucidchart's simplicity.

I wanted to try Lucidchart during the proposed 7 day trial period (starts from 26 April 2022). The modalities of use and access after the activation of the trial period are very unclear and even deceptive since 109.1€ was already deducted from my VISA on 26/4. So I have not even been able to 'enjoy' my trial period. The billing starts from 26/4/2022 to 26/4/2023. THEY ARE MAKING ME PAY FOR A FREE TRIAL. I was hoping to try Lucid thoroughly during these 7 days and request a subscription through my employer. This would also allow me to promote the use of LUCID within my company. Because the first acquaintance with the programm was actually positive. Because of this automatic charge for a year's subscription during the trial period, I have cancelled my subscription and demand a refund of €109.1 to my visa account. They have not responded to my letter and have not refunded. It is a fraud, theft and deception. Shameful.

I am trying to upgrade my account so the entire team can collaborate - errors out and nobody is replying to my inquiries. Sitting here handing them the cash and they won't fix the problem with their billing system!

Have taken £100 from my account. My bank text to flag this fraudulent activity so I could block the payment but my card is now blocked until the payment is cancelled. Before anyone questions if I have forgotten to cancel... no I haven't. All the evidence to show that I am on the free plan and no receipt for this supposed transaction.

Muy mala experiencia. Para el departamento de Soporte Técnico creo que la calificación de 1 estrella le queda grande. Resumen de la Experiencia: Contacté con ellos simplemente por un problema de almacenamiento, el servicio mostraba el uso completo del almacenamiento, lo cual me imposibilitaba realizar mas tareas (añadir, borrar, etc). Hice lo que exactamente sugiere la documentación oficial, borrar un trabajo y esperar 7 días para que desaparezca de la papelera, y poder nuevamente a tener almacenamiento libre. Pasaron los 7 días y perdí el documento y perdí el tiempo, y lo seguiré perdiendo si continuo utilizando esta herramienta.

Not bad for a quick and dirty PNG. Does not play well with other products. I needed this for Azure schematics, and they have not upgraded their shapes to the current Microsoft svg collection yet. I really cannot wait. Interface takes a little bit of getting used to, I have to google just about every function. It is very good at all the PowerPoint things such as spacing and snapping, it is not good at snapping traces and lines. Exporting to Visio and re-importing strips all my labels. Ability to import svg's is good. And it is reasonably good at smart lines, not autorouting though. Electronic Engineers, this may not be your product. Ditto for UML, DBA's and other Uber users. So really for the business user that just needs it once, because it is hard to back up offsite, and hard to share, hard to reuse. Which means anything you do, somebody else has to re-do in the future. Mind how you go.

So much work just to downgrade my suscription i deleted my account right after that