Lseat.comReviews of lseat.com

They sent me the wrong headrest covers. When I asked them to correct it, they asked me to send them one of my old headrest covers for a pattern, which I did. They never sent me the corrected headrest covers, so now my project is unfinished for over a year now. Will not return my emails now, and there is no phone number to call.

Keep away from this company they only good taken your money and not even returning your phone calls back as I ordered there crap product and wrong color and when I emailed them about it they said send it back and we will get the right color out to you but they never did . Just letting all of know keep away from this company and get your seats done by a professional it’s worth it trust me I’m surprised they are still going so run away from them

Ordered a 2 sq ft piece of burned orange leather ...been weeks now and nothing. Followed up via email and the person that answered was very rude and instructed me to review the product description on their web page and told me that it started it would take weeks to make and send. I'm ordering a piece of in-stock leather, not a seat cover. The attitude was bad and since then I've heard nothing. They don't have a number you can call to talk to anyone either. At this point I just want a refund but they won't respond to emails. For God's sake avoid this company.

This company is a extremely unprofessional. They don’t answer there phone or return your call. They respond to emails when they want. The color is not matched as they say. Then it doesn’t fit correct. Then they asked for my original seats and head rest I send them in and they never sent anything back. Worst of all they charged me to send me the correct color. I would never use them again or ever recommend them. Terrible

Horrible customer service. Horrible. My experience goes like this… I planned to order from them but checked out online reviews first. I was concerned that I saw a lot of reviews knocking them for being unresponsive and ghosting people. But also saw some positive reviews saying they have a good product. They advertise on their website a phone number for customer service and to place orders. So I decided to call if I get a good feeling I’d go ahead and order. I called several times…no answer. So emailed about this and they emailed back telling me I don’t need a phone number. This sounded kinda scammy. So I emailed back and submitted an online feedback form on their website saying I want to order by phone and pointed out that their website states I can do this. Shockingly they emailed back immediately being argumentative saying I was paranoid because I ask them to provide something unexpected. I only expected them to follow thru with what they state on the web page. I can see clearly why so many negative reviews on customer service. Glad I didn’t order from them. I’d be one of these guys waiting months and not getting phone calls. They must really be rinky dink operation and when they get behind on orders just ghost people. Really a shame. I’d have been happy to support a legit business, all they had to do was answer a phone call and not be rude and unprofessional. I could copy all the correspondence on here from both me and them, but to summarize... I called the customer service/order number they list on their webpage to order and they won’t answer and they got rude with me because I asked about it via email. Lol There is a reason almost 25% of their reviews across multiple platforms are 1 star! I think they prob have a decent product but if you have ANY issue it’s not getting resolved. Beware of this company your rolling the dice.

Terrible company, did not deliver the promised product. They requested my original seat cover for a pattern and then did not provide the product and would not return the original seat cover. They won't answer their phone and eventually would not respond to email requests. I'm out $300 and wasted 7 months dealing with them, my recommendation is to do business with another company!

Great products, but non existing customer service. I ordered 5 covers for my Land Rover, but only received 4, so now I'm driving around with one unfinished rear seat, and no reply from Lseat. I've called and emailed, but no answer. I will delete this review once problem is solved, because I do like their products. Just not the service.

I placed an order for leather seats g for $523 - received a unit that did not fit - I was told to remove stock seat covers and pay an additional 122.80 TWO months later, I am with a car I cannot drive because I never received my covers- what is worse- they will not respond to my miltiple requests to send back my original covers - please check reviews on better business bureau- I should have done that earlier