LovexxoReviews of lovexxo.com

It’s a scam They took my money And I can’t even track the order

I ordered an item from LOVEXXO and when it arrived it was not working the way it was supposed to. I contacted customer support multiple times asking for help or a replacement, not a refund. For days I received no reply to my emails. After I mentioned escalating the issue, I finally received a response, but instead of helping fix the problem they immediately said they could not refund me because the item had already been shipped and because of the “nature of the item.” The problem is I was not even asking for a refund — I simply wanted a working replacement under their advertised 60-day return policy. Very disappointing customer service and communication. Customers should not have to repeatedly chase support just to get basic assistance with a faulty product.

The worst service I have received in a long time. Getting a gift for a Batchelor party and ordered 3 weeks in advance while also paying for their “express delivery”for $20. Not only did the product never come but at the time of the party the tracking showed it was in China. I emailed them that I don’t want the product anymore or need the product. They offered a refund on the express delivery fee only. To this day I still don’t have the product and will be taking them to small claims court if they don’t give a full refund

My address was in a different state than where the order was sent. The support email response was they identified that was the issue, but a refund or resending the item was denied! I was sent to severel emails including the us postal service and my address was not even on the order, but they still denied a refund! SCAM

Product received not working properly, came with defect. Their answer was: “Dear customer, we highly value your feedback and experience. We would like to offer you two options: we can either resend the product to you or provide you with a 10% refund. Thank you for your understanding and support.” With this kind of answer I do not trust Lovexxo any more. I don’t want another product. I want full refund. Be warned, don`t buy Lovexxo!

It has been over a year now and I still have not received a refund or the shipment of toys… the customer service team says they are trying to figure it out still, I would not order from this company.

This company is a total scam. We had a deal where they asked for a pre-payment, promising to pay me one by one after I posted content. I created and posted the first piece, but right after that, they basically went silent either not replying at all or sending one message a day with excuses. Now they’re claiming they don’t even have a payment method. It’s been over 18 days, and I haven’t received a single penny. Stay far away from this scammy business HIGH ALERT!

They ripped me off to the tune of $121.00 I have sent 5 or 6 emails, they keep telling me that the tarriffs are to blame, which is complete crap.I am now at 39 days waiting for my package, do not buy from these chinese bastards. they have no honor...