Brian B.
Extremely Grateful for the Help
We were driving on Route 283 From Lancaster PA to Harrisburg PA when we had a tire blow out, we were able to pull off the Vine St exit near Hummelstown PA. We spotted a Love's Travel Station / Truck Stop nearby and limped over there to be off the road and get assistance. We called our Auto Insurance carrier (we have roadside coverage) and we got a tow truck out to tow the car to a local tire center about 5 miles away. We had coverage for a ride share app, but the app was NOT consumer friendly (yes, we are Senior Citizens). Ther Just happened to be a Love's Truck Mechanic Instructor named Lonnie (from Ohio - Good people in Ohio) ... He asked us if we were ok? We said we were having a problem getting a ride to the afore mentioned tire center, He graciously offered us a ride there ... going out of his way to help strangers ... This Man saved our bacon and we greatly appreciated the help !! We have stopped at Love's Locations in the past and have generally found them to be above average in service, cleanliness, and just over all helpful and kind people!! Lonnie was definitely one of these folks !! Thank you Lonnie, Love's is sure to be happy to have employees such as yourself !!