LoveableReviews of loveable.ai

Response from LoveableJun 17, 2024

Thank you for reaching out. We sincerely apologize for the delay in your package. Your package is now delivered, you can take a look at the tracking link here: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9200190352727982200745 Once an order leaves our facilities, we rely on our shipping partners for updates on its status. While we wish we could expedite your order, transit times are unfortunately beyond our control. However, we have email notifications when your order is ready to ship or when it's been delivered. Can you check your spam folder? We recognize that our current shipping times do not meet expectations. We are actively seeking faster shipping methods to improve future deliveries. Your feedback is invaluable to us, and we appreciate you sharing it as it helps us continually improve. Thank you for your understanding. Loveable Team

Response from LoveableApr 2, 2024

Hi Matthew Thank you for reaching out, although we're sorry your package has been delayed. Once the order has left our facilities, we rely on the shipping partner for all additional details on the status of your shipment. We wish we could expedite your order, but the transit times are unfortunately beyond our control. We are aware that our shipping time frame is simply still too long compared to expectations.That's why we are currently in active pursuit of shipping methods that will get you your future orders faster. Please always share your feedback with us; this is how we keep learning and improving.