Schultz LoupesReviews of loupedirect.com

CROOKS!!!!!!! They are crooks!!! They sen me the WRONG replacement battery for my loupes because the never had the right one in stock and then REFUSE to send the right one OR give refund. I have already contacted the AG of Tennessee as well as fraud department of Visa. DO NOT USE SCHULTZ Optical as well as they are the same company.

My 2 dental assistant's needed loupes. They wanted flip ups to get out of way when not needed. I ordered 2 pair. Both assistants needed prescription lenses. That was an option for these loupes for $99. When we received the loupes they did not replace the lenses in the frames with prescription lenses. They placed what they later told me were "inserts" into the inside of the glasses. Looked cheap as could be. Not only will they be hard to clean 4 pair of lenses, keep 4 pair of lenses from fogging up, but they also rubbed against your eyelashes. So every blink your eyelashes rub against them. Called to get this straightened out. They offer NO flip up loupes with prescriptions in the glass. Kept me on the phone 3 times for 30-40 minutes talking about assistants should wear contacts, these are not magnified for use by dental assistants. NO REFUNDS. Their videos state 30 day money back guarantee. Their website states 30 day risk free money back guarantee on everything. All lies. DO NOT TRUST THESE PEOPLE. TOTAL SCAMMERS.

If I have to give 0 star, I would. I ordered the wrong battery for my loupe, I returned the battery with USPS. I sent it in with regular mail and I don't have the tracking number. I called customer service. They said they don't open the incoming mail. They said until they received the returned battery before they send a replacement. Last week, I received the ripped package with no battery inside. I called them to ask and they said that was for replacement battery. I told them about no battery was inside the package due to mis-handle from the usps. They seem like does not want to replace.... Second, I placed another order the extra batteries. Its been a almost a month and they have not release my batteries. Bad customer service...

I had an extremely negative experience with Schultz Loupes/loupedirect.com. I purchased a pair of Dental Loupes Feather Flip-Up 2.0x. The field of view was poor due to the oculars being mounted far from my eyes. When I tried to return them, I was told they were not returnable, even though it does not say this on the website for the product. I will dispute the charge with my credit company.

NOTE: This webstore is also CaGlasses and legitimate reviews state it is fraudulent. BUYER BEWARE. Positive reviews seem falsified. Negative reviews accurate.

worst ,never use them, broken 3 times within 2 month, customer service don't respond for 1,5 month,pay a little more for better quality with another company, avoid Shultz

Atención al cliente nefasta.

Very Poor quality . I don't recommend it at all. After using for one year the loupe came of the lense and when I contacted them they wanted me to pay almost the same 40% of its original price to get it fixed. Although it came off without any form of trauma.