Loudpig AnimeReviews of loudpig.com

Minus five stars. Terrible customer service, not responding to any of my emails, not possible to contact them in any way.

I have sent out an email and sent them a message about the cancellation of my order. I haven't received any reply and it's been weeks, I find this very unpleasant since I have yet to see my money being given back.

Don’t order from them, I feel that I’ve been scammed. It’s been more than 9 months since I pre-ordered (I know its a pre-order but the ship out date was more than 6 months ago). They provide very little information and are rude to customers (ex: their twitter account).

I'm leaving this review because it looks like you respond to reviews here, as I've been unsuccessful in getting you to respond back to me via FB Messenger or email for the last 5 weeks about the status of my order. I have also filed a claim/complaint via PayPal. I want a full refund for the order I placed on September 28th and never received - Order #59540. Where is your customer service on this? Waiting for your response and refund.

Pre-ordered and later cancelled. However I never received a refund. I emailed multiple times and even reached out over Facebook messenger But never received a response.

Placed a preorder in March. The preorder date has come and gone every single month and it is now November. I’ve emailed them twice (on the 4th and 19th) and still have not heard back to cancel my order and receive a refund. I also messaged them on FB. No response. They responded to me within 4 days in April when I voiced concerns but now that I want my money back, I am getting the cold shoulder. **EDITED IN RESPONSE TO REPLY—>** When I go to my account page to try and cancel it for a refund, it tells me it has failed no matter what I try. I can provide screenshots of that if needed. It’s extremely frustrating.

I pre-ordered a Kuroo plushie back in DECEMBER 2020 and we it’s now November 2021. I was supposed to receive my order around February 2021. I e-mailed them and they answered the next day saying the manufacturer was delayed and so on. Similar scenario happens in March. I emailed them again two times and contacted them on both Instagram and Messenger (Facebook) since the end of September but I haven’t anything news from them. I really wanted to believe in them and I couldn’t wait for my plushie but I think I got scammed.

I placed an order in March. It’s now November and I haven’t received it. When I emailed for an ETA, I never received a response. I assume this is a Covid issue, but there’s no excuse for the lack of communication. At this point, I can’t even cancel because their site won’t allow it.