LostGolfBalls.comReviews of lostgolfballs.com

Review: LostGolfBalls.com Has Serious Shipping and Support Issues The Bottom Line: While the actual golf balls I received were fine, the overall buying experience was a total headache. Between major shipping delays and a support team that completely ghosted me, the stress of dealing with LostGolfBalls.com is not worth the discount. I am done with them for good. The Core Issue: Delays and Broken Promises * Severely Late Delivery: The order took way too long to arrive, blowing past the estimated delivery window without any proactive communication from the company. * The Broken $20 Credit Promise: After I reached out to complain about the late delivery, a customer service representative did respond initially and offered me a $20 credit to make up for the bad experience. * Total Radio Silence: The major issue started after that offer. When I tried to follow up to get the credit or finalize the issue, the company went completely silent. * Ghosted for a Week: It has now been 3 days, 4 days, 5 days, a full week with absolutely zero response. They are late getting back to emails, and they completely ignore direct support messages. They Ignored a Better Deal: The most frustrating part is that I tried to work with them. Instead of taking the full $20 cash credit, I offered them a decent deal: just ship me a lower-cost box of balls instead to settle the score. They couldn't even bother to respond to a customer trying to find a win-win solution. The Final Verdict: Score: 1 out of 5 Stars If you buy from this site, pray that nothing goes wrong with your shipment. If your order is late or lost, you will be stuck in a support black hole. Offering a customer credit to smooth over a mistake and then disappearing for a week is completely unacceptable business behavior. Buy elsewhere. AI generated but pretty much nails it. The order wasn't severely late, but late and I got 3 explanations as to where my balls were. That was after a week just waiting for a response. One msg said I received them the day before 😂 and FedEx didn't even have them yet. smh

Only thing I received was my order confirmation and a charge to my PayPal account. No updates, no responses to emails. About to dispute the charges at this point.

Purchased 4 dozen mint Titleist AVX. Beware of the difference between recycled and refurbished. My 4 dozen were refurbished because of paint peeling and cracking and that’s after only a few hits. I didn’t know they refurbished by painting and putting on the Titleist logos, directional lines and numbers etc… I thought they all were recycled. Deceptive in my opinion. Will never use this company again. Again BEWARE!

I placed an order which was confirmed and I was told shipment in 2 business days via FedEx. A shipping label was first created 3 days later and then 4 days after that the order was handed off to FedEx for delivery which is now scheduled for delivery in 4 days so 11 days from order to delivery! What a scam! While the price for two dozen balls in pristine condition is equal to 1 1/2 dozen of the same brand at Dicks Sporting Goods or Amazon when all done, the savings are not worth it, especially when you get 24 balls loose in a cardboard box. Will never order from them again.

Warning! About 20% do not match the description and are significantly inferior.

I got 36 prov1x left dash pristine from them. 4 where scuffed and went in the practice bag. On playing them verse a new sleeve performance wasn’t close. They are dead or not real I don’t know. I won’t buy again for a $10 dollar difference per dozen just get new ones from a reputable store or Titleist website. $10 seriously think about it. You want a premium ball pay the extra, $40 vs $50. I got took and it won’t happen again. Don’t be me.

I just received an order from them for 96 Titleist AVX in 4A condition. I went through the order and found over 35 balls that were no way near 4A quality. Some were Titleist Velocity and others had "refinished" stamped on them. Please be aware, the quality of their golf balls has gone way down in the last year.

I paid for new balls but received used balls. My order was for 5a mint balls. 5a is meant to be older balls but new and never used. They are scammers and no one should buy or believe their discount strategy to buy new balls.