Garth L.
Checking out was ok
The products are awesome. Checking out was ok. I have always found the process to be s little quirky. By this I mean sometimes I was not sure that I had actually ordered the product, as sometimes the order seemed to have disappeared, if I wanted to leave the page to go to check on another item and then going back, it seemed that I'd lose the order. Mild irritation as I eventually find where I need to be, just takes time sometimes. Also I get annoyed in general with every website not just Lost Empire, after you have made your order and then they surprise you with an additional offer. Everyone one knows why businesses do this but i feel it's not a suitable practice or image for high end company like Lost Empire. You are above the tacky "but wait but there's more routine". Perhaps you should pop your surprise page Before you're all set to pay for the order. The timing of the extra offer is critical i know , but the web page would not let me proceed without ordering something extra, so I did, and even though the extra products ordered are good i wasn't ready to pay extra. I would of come back later when I could purchase properly. So I took a star away because of the website ordering page.