Michael J.
Great customer service
Great customer service. Everything was easy. Much appreciated.
Trusted since 2012, Loopy® has 20,000+ five star reviews, risk-free returns, and a lifetime warranty! Tired of dropping your phone? Loopy® has a comfy finger loop that prevents drops, increases grip and reach, and can help you grab and go safely by Mul...
Loopy Cases (loopycases.com) has 68 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Michael J.
Great customer service. Everything was easy. Much appreciated.
Caitlin
Everything was great! Customer service, shipping, and the product! Exactly as described and perfect for a busy mom on the go! Will buy more for sure!
Laurel F.
I have purchased many loopy cases and love them! Customer service has always been helpful when I’ve needed help with ordering.
Jessica M.
I absolutely love my loopy, the case I’m currently using I’ve had to for about a year and a half! It still looks brand new!!!
Emily R.
I love my loopy! Never had any issues with it. I ordered for the wrong phone size and contacted customer service. It was super easy to get a replacement sent out!
Ally M.
Customer service is always a great help & I can’t get enough of the product!
Melissa N.
***Short version - FANTASTIC service for every single interaction - over an 8 year period!! <3 <3 <3 (Date shown is most recent) Whether it was a ‘changed my mind and hate the case’ or ‘oops I broke another strap’ or ‘ADHD made me order the wrong size’ - Loopy Customer Service always stepped up and got it done for me - without charging extra shipping, or hassling me. (*^o^*) Broken straps are covered under their generous warranty. ***All the details: I am & have been a huge fan of LoopyCases since I learned of their existence years ago. <3 I needed them in my life. Maybe the middle of my hands have invisible holes? Things just seem to slip through my palms and drop 10x a day. I saw my first LoopyCase on ebay and jumped on it. It was new method to (hopefully?) preserve my phone screens. Let me tell you, I have thoroughly tested the protective features of these cases. There is a reason my mama didn’t name me ‘Grace’! Since that first one (for my iPhone 6? 8?) I’ve purchased them new, as I periodically upgraded my phone. I have had no problem exchanging a case if I decided I hated it. If the site shows ‘out of stock’ for an item you want, merely email them and they will sweep the warehouse for misplaced items, returns, cancelled orders, etc. to see if they can find a straggler. When I was considering buying a Loopy Green case, I couldn’t truly tell the color — since monitors are so different. I asked for a Pantone Color Code so I could match it exactly. They sent it within hours, and I was able to make an informed decision. Not sure what I do, but I tend to be a strap breaker. All I have to do is send them a photo of the broken strap, and I get a new one. Recently, my replacement strap broke. They asked for photos of the case as well this time. Due to ‘roughened edges’ around the holes, they are going to replace the entire case with one for the same purchase value of this one - $39.99. Free shipping. They no longer have this particular one in stock, but I was able to get the next closest thing. Loopy’s agents are responsive. Loopy’s agents are fast. Loopy’s agents are customer oriented. My best friend is now a LoopyCase owner. She says she has always had great interactions with customer service. Although much fewer interactions than I seem to have!
Leslie
These are the best cases ever. I’ve ordered 6 cases over the past few years, all for iPhones, and I will never own another case again. Highly recommend! I used to drop my phone all the time and spent a fortune fixing screens. The loop allows me to hooky phone with a single finger and still use both my hands to carry groceries (or kids!).