Kent D.
I truely respect the help the agent…
I truely respect the help the agent turned into capable of offer! I wanted an in advance flight and he changed into able to help me quick in a decent way. Thank you!

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Lookbookflights (lookbookflights.com) has 141 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Kent D.
I truely respect the help the agent turned into capable of offer! I wanted an in advance flight and he changed into able to help me quick in a decent way. Thank you!
ADELLE B.
Your Representative was very helpful. He told everything and helped resolve where I had gotten stuck on the website. He was very good, treated me with respect.
Joseph
He was first-rate very useful informative gave me information about my handicap difficulty about a wheelchair I changed into so glad thank you and he helped me with sending me my price tag data and defined everything to me in element
Sarah
Update: After my review here, Ryan called me from the resolutions center and said they would honor the original price I booked at. My flight is in January, as long as everything is legit, I will change my review. DO NOT BOOK!!!! SCAM!!!! Just like everyone else’s complaint, they say it’s one price they call you to tell you sorry it’s not available and have to pay more. GOOGLE... same with the other r”booking companies like this.... they all get you with their “best price” then call and change. They told me 24 hour process, then called me and told me the ticket isn’t actually available at that $302 and told me it was now $600 but would give me a deal for $500. I thought that was crazy, so I spoke to a “manager” named marshal and he told me we can do $150 more and that will add a carry on. When I told him no again and that I would book somewhere else, he said fine $50 more to cover taxes or they would have to take the hit. I told him no again because I could find for cheaper ... he said ok, fine just send a picture of your credit card front and back. I told him I already put all my info in and he said they couldn’t see it. At that point I felt scammed/sketched out. So he said sorry for inconvenience, we will give you a $50 credit for next time you want to book anytime after January, which is when I was traveling to begin with!!!.. and what he was trying to over charge me anyway. (Face palm) And I’m sure your response will be like everyone else’s ... you didn’t work with me.... you should have never asked for $100’s more after I book... then gave me two different “manager” ID’s.
Response from LookbookflightsNov 19, 2019
Dear Sarah We would never want you to have a bad experience. We do see that our last interaction did not favor your way. And,We do not wish to be the bearers of bad news either and to get you a quality solution we tried patching your call with our Customer Relations Manager. For the outcome that you have shared,following are the insights that we wish to share with you. a. We respect a caller's privacy. However as a Standard Protocol and in compliance with the Aviation Industry Guidelines we always ask for a card copy or photo ID proof for Merchant Validation(as a business requirement for fulfilling bookings by consolidators) before we process it. Therefore,In your best interest we ensure that only a legit card holder is making those request and somebody else is not doing those changes. We also recommend you to hide the first 12 characters on Card Number while sending them to us. b. In your case if we may add that We tried our best to offer lower than the break even pricing for your travel segment and we were declined for both(Card Copies and price match by you). Please bear with us as we sometime encounter fare disconnects(as part of a highly competitive Air Travel Industry and the cold fact that the Airfares are dynamic and always subject to availability and current pricing apart from display accuracy. Please accept our sincere apologies and we wish to improve basis this interaction.
Rosana F.
Gracias por su atención y amabilidad agradecida por la ayuda Alex Martín