Piggly W.
HORRIBLE HORRIBLE HORRIBLE
THIS IS THE WORST EVER WENT ON-LINE AND BOOKED TWO ONEWAY TICKETS FOR 172.74 (9 SEATS LEFT) TWO DAYS LATER I GET A PHONE CALL AND THEY TELL ME THAT THEY HAVE NO CONFIRMATION FROM DELTA FOR THAT PRICE AND THEN GIVE ME ANOTHER PRICE 232.00 FOR MORE THAN I CAN GET FROM ANOTHER AIRLINE!!! WENT ON-LINE AND LOOKED UP THE SAME FLIGHT AGAIN AND NOW THE WEBSITE SAYS 183.83 (9 SEATS LEFT) SO I CALLED WHILE I WAS ONLINE AND THEY INFORMED ME THAT ALL THOSE SEATS FOR THAT PRICE ARE GONE AS WELL!!!!!!!! NOW THE SEATS ARE 276.00 THEY SHOULD HAVE THE ATTORNEY GENERAL LOOK INTO THE PRACTICES OF THIS COMPANY, BBB SHOULD ALSO LOOK INTO THEM AS WELL AND BE VIGILANT KEEP SHYSTERS THAT TRY TO SCAM PEOPLE OFF-LINE !!!!!!!!!! I SUPPOSE I SHOULD HAVE READ THE REVIEWS BEFORE I BOOKED, I NORMALLY DO AND IF THE AIRLINES THEY WORK WITH SHOULD BE ASHAMED (THEY TOLD ME THAT THEY WORK WITH DELTA AND AMERICAN AIRLINES) STEER CLEAR FAKE SCAM HORRIBLE SERVICE LIES LIES LIES
Response from LookbookflightsJun 2, 2021
I apologize on behalf of everyone at LookBookFlights. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.” Mike




