LookasongReviews of lookasong.com

The quality of the hat is a JOKE! please do not waste your money.

If I could give zero I would. I’ve since argued the charges with my credit card company for a full credit. 45 days ago I placed an order VIP shipping 3-7 days, at 7 days I reached out and asked for shipping refund - as my item did not even leave “Italy” in that time. “Nope we don’t issue credits - um you lied - you procured a company to ship your items that never could meet the 3-7 day time frame (asked them to prove me wrong/ couldn’t/didn’t) they keep sending the same shipping link “claiming” 30 days ago they spoke with them fast track my shipment. Well now I’m 45 days away from my shipping date and paying VIP shipping 3 to 7 days and I still have not got my order terrible company to work with. I wouldn’t recommend it. They don’t stand behind the service they contractually enter into with their customers. I’ve since argued the charges with my bank and I’ve informed the company to work back with their courier company to get their item back in about 45+ days.

Do not order from this company! They are a fraud! I ordered in January, first package got lost, second package they sent to the wrong address and claimed it was my fault even after proving to them with my order form and information from the post office that they shipped to the wrong address. Been trying to get a refund and they refuse to email me back or respond to my contact. 100percent fraudulent company!!! Would have given zero stars but I had to click at least one

Still waiting for my relax hats . Its been a month. Very disappointed

DO NOT ORDER FROM THIS WEBSITE. I paid extra for expedited 3-day shipping and my package didn’t arrive for over 2 months. When it finally showed up, it wasn’t even what I ordered. Now they refuse to send the correct item and will only offer an $11 refund. That’s ridiculous—after their “refund,” I’m still paying about $50 more than what the item they sent actually costs. This is bait-and-switch behavior and terrible customer service. Save yourself the headache and shop literally anywhere else

What an absolute scam .over 6 weeks to arrive and nothing like what was advertised. Cheap as bucket hat ,crap materials .wouldn't keep the sun off if u were standing inside ur house .stay clear if these clowns .absolutely disgusted .

They send me a Wrong item and no refounds. Scammer

THIS IS A SCAM! DO NOT BUY FROM THIS SITE! Advertised some nice led lights, but what I got was a cheap string that does not reassemble the item they showed. Got a tracking no. and followed the package to a lot of destinations in Europe but never to my country. Then I filed for a refund as the parcel probably never would arrive and Then something was shipped from Sweden. Not the LED lights I ordered, but something. Filed another report for a refund and stated that I would return the item to the address in Sweden, but NO NO, I can pay double the amount and ship it to China if I want my refund. Don't be stupid and fall for this like I did.