Liberty Auto Transport Reviews | Read Customer Reviews of longwheelsllc.com

Liberty Auto Transport Reviews | Read Customer Reviews of longwheelsllc.com

Liberty Auto Transport reviews

Showing 29 reviews with 1 star · Clear filters

Russell M.
Feb 3, 2026
Low quote to hook you, then you pay 4 times that amount
My experience with Long Wheels LLC was incredibly frustrating. They originally quoted me a pretty low transport price, I signed a contract and sent a deposit. Then after a couple of weeks they claimed they could only find a driver for three times the amount they had quoted. So I begrudgingly signed contract # 2 for that amount. Then AFTER they picked up my vehicle they sent me a third contract with an even higher amount on it! What can I do? They had already picked up my vehicle and I had no idea where it was. As I tried to get them to agree to the second contract (which I was still burned about) they said they would "stop the driver" until the new (third) contract was signed. So they had me over a barrel and I signed it. The vehicle was delivered with an antenna broken off. No renumeration. I would not recommend this company again- if you notice the good reviews on this website- they all have middle eastern names or initials to cover up that they are probably padding reviews with family members or friend giving fake good reviews....
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Joe P.
Feb 2, 2026
Bait and switch!! Scam
My experience with Long Wheels LLC was incredibly frustrating and feels like a classic bait‑and‑switch situation. They originally quoted me a reasonable transport price, took a security deposit, and then claimed they could only find a driver for three times the amount they had quoted. Alex repeatedly asked for “one more week” to find a driver. I gave them over two months, and they never delivered a solution. Worse, Alex promised to refund my deposit after yet another week—but the refund never happened. Despite multiple chances and plenty of time, they failed to honor their word or provide the service I paid for. In my experience, this company does not operate honestly. Long Wheels/Alex would not issue me a refund. I finally had to file a dispute with my credit card company to get my money back. Scammers. Stay away!
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Sharon B.
Jan 21, 2026
The absolute worst experience ever
The absolute worst experience ever! I would give this company no stars if that was an option! Was dealing with a guy named Henry Miller who did nothing but bait and switch me! ! He double the quote once it’s time to ship the car and blamed it on the driver. I would stay as far away as possible as there are far more truthful and reliable companies out there!!!
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Randall G.
Nov 4, 2025
BEWARE
After agreeing to a price and giving a downpayment, I waited a week for a driver to be located. When I was told that no driver was located for the agreed price, I requested a refund. Henry (who transferred me to Alex) said they would give me a refund minus the cancellation fee. Cancellation fee? They didn't do anything. BAIT AND SWITCH-SCAM
Response from Liberty Auto TransportNov 5, 2025
Hi, thank you for your feedback. We would like to clarify the situation accurately. We did not charge you any cancellation fee. A driver had already been scheduled on your shipment after you signed the contract, and then you decided to switch to another company. Even at that point, we still did not charge you the cancellation fee that was stated in the agreement. There was no bait and switch. The price you agreed to was honored, and we proceeded according to the contract. We are always transparent with our customers and would never increase pricing after an agreement. If you would like to discuss this further or resolve anything directly, we are more than happy to assist. Please reach out with your Order ID and we will review everything with you.
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Kristy W.
Oct 28, 2025
This company is a scam they will get…
This company is a scam they will get your car dispatched out then keep asking for more money after agreement and tell lies. Run far away from this company. The driver was great but broker is a scamming liar trying to scam me and the driver
Response from Liberty Auto TransportOct 29, 2025
We’re sorry to hear about your experience, but we’re unable to locate any order under your name or details in our system. Could you please share your order number or pickup/delivery information so we can look into this properly? It’s possible this review was placed under the wrong company, and we’d like to help clarify the situation as soon as possible.
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