Looking to buy a house or need to refinance your current mortgage? Lone Star Financing can help! Local to Texas we are a direct mortgage lender with in-house underwriting and top notch customer service. Low Rates, Low Fees and Fast Closings is our motto and is why more people are choosing Lone Star Financing as their preferred mortgage company in Texas. We proudly server our US Vets and specialize in VA loans and FHA Loans for 1st time home buyers. Call us today for a free good faith estimate and let us earn your business!
Lone Star Financing (lonestarfinancing.com) has 84 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
lonestarfinancing.com
Website
lonestarfinancing.com
Category
Investments & Wealth
Location
Lakeway, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 5% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Local folks were great, however the back office team seemed overworked. Several things were requested late or multiple times. Deal got done but last few days were unnecessarily stressful.
BG
Bailey, G.
If your looking for a hands on mortgage…
If your looking for a hands on mortgage broker that will be with you thru the entire process then look no further! Dale is probably the most knowledgeable broker in the industry.
TJ
Tullar Jr, L.
Dale and his team were great to work…
Dale and his team were great to work with and very professional. He got everything done that he said could be done and I highly recommend his company and his team!
DI
Dissatisfied
They made the home buying process a… NIGHTMARE.
**Edit to respond to their response**
1. The change of job was disclosed from the get go. I was told it wasn't an issue by Dale Gremillion, we just needed a cosigner for a year. Which we had, and a very good one at that.
2. Once you start the process with this company, they are TERRIBLE at returning phone calls or emails. TERRIBLE.
3. The repairs were EXTREMELY minor and were made within the same week as getting the FHA inspection report back.
4. The realtors office we worked with doesn't work with mostly with cash buyers. Complete opposite, actually.
5. The response on my review is a perfect example of the unwillingness Dale or Lone Star Financing has to take responsibility for ANYTHING.
6. Do NOT buy into the "close in 30 days" thing they will try to sell you on from the beginning. We started our process on March 24th and closed on May 30th. While that isn't a horrible amount of time to close on a property, it could have been at least 15 or 20 days less, had communication and issues on the financing side been handled in a timely manner.
Point of this is, yes, we did close on our property.. that I am grateful for. But when your realtors office AND title company ask you to please never, ever work with this company again, it says something about their way of doing business.
They made the home buying process a nightmare. It was like pulling teeth to try and close our loan. My realtor has been in the business for 40 years and said this was the absolute worst company she's ever dealt with... and I believe her. It was miserable. Finally closed because I pushed and pushed to get it done.
Response from Lone Star FinancingAug 21, 2018
We understand that the process was longer than anticipated, however we had income issues with the primary borrower leaving his existing W-2 job during the loan process and then having to add a non occupying co-borrower that was also remote. Combine this with the rural nature of the property, the repairs that had to be done to the property and the long lead time for the appraisal, this actually went fairly quick given the issues. Most lenders would have simply denied this loan once income issue was discovered, however we went over and above and made several exceptions to get you into the home. I realize your only point of reference was an agent that probably deals mostly with cash buyers, so I know you don't understand everything that was done to make this happen for you. We wish you many years of happiness in the new home.
We don't typically engage in continued back and forth, but the facts are different from what you have presented. We are more than happy to take responsibility for any delays that we caused and we did take longer to get this file completed as the loan was not as straight forward as presented and had moving parts that changed as we got more documentation. True the primary borrower leaving his job was disclosed, but it was after the loan application was a taken and signed, The co-borrower while in your opinion was great was self employed, had declining income and a job gap due that had to be explained and overcome. This was not disclosed upfront and only became an issue after reviewing the documentation provided. Guidelines typically don't allow for declining income, nor a gap in employment therefore extra documentation was required and obtained via 3rd party. Again this file could have been denied at that point for this one fact. In addition, the appraisal was also held up by you specifically as you didn't want it appraised until the seller replaced the roof, which took over a week.
We are not saying that this loan file went smoothly due to all of the moving parts, and since you don't do this everyday I know it was frustrating, but the loan closed 100% due to the extra work your loan officer put into this file to explain and lobby for you to get exceptions and make it happen.
DJ
Damon J.
Lone Star Financing Team…
Dale and the Lone Star Financing Team took the time to patiently guide us through the purchase of our home. Dale was awesome.
KA
Krystal A.
Closed with Lone Star 2x now and will…
Closed with Lone Star 2x now and will close a 3rd time next year. Would recommend Dale and LSF to anyone.
SJ
Shurina J.
VERY HELPFUL!
Dale and his group were real accommodating, helping with every aspect of the loan. Gave the best advise on how to get the best rates. They answered every questions i had and to be honest i had a lot. This loan company was pretty easy and when others said no they said YES! if you need a loan please contact them they will try and find a way to make it work.
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Angelica D.
Dale has helped us from our first home…
Dale has helped us from our first home to our current home which is our 3rd and has never let us down he goes over and beyond for his clients. I would definitely recommend him to anyone I know looking at buying a home
