Logo XfinityReviews of logoxfinity.com

I hope they have been reported to better business bureau. They do illegal things

I had a terrible experience with Xfinity Mobile customer service over the phone. One of the representatives didn’t listen to me properly — she cut me off while I was still talking, told me to “hold on,” and then suddenly disconnected the call without any warning. After that, my phone line was completely cut off, and I couldn’t make any calls, including to Xfinity. Because of this, I lost the promotion I was supposed to receive, and no one from Xfinity took responsibility for the mistake. The situation was extremely frustrating and stressful. I had no choice but to go to the Xfinity store in person to get help, because Xfinity’s phone support failed me completely. I hope Xfinity seriously reviews how their mobile support team treats customers. This was unacceptable.

They did fine on the logo; that's the one star. They then up-sold me to website development; that's the "no stars". Even before COVID, they constantly make minimal changes then claim they're done. I think it's a tactic to balance multiple projects with limited staff. I've sent requirement documents, made mock ups, and provided examples from other sites. No luck.

I have to give one star because I can't give zero. The logo I got ended up okay (after many, many revisions where I had to tell them that the words really had to be centered over each other; what kind of designer needs to be told things like that). Unfortunately, I had also signed up for the website while still finishing up the logo. What a mistake. The website they eventually gave me, after totally deleting my old site with no back up, and weeks of foot dragging delays, was not at all usable. I wasn't given access to make modifications (because I gave up on their getting it right). In the end, I totally scrapped their work and rebuilt my site from scratch. What was supposed to take a week ended up stretching for almost 2 months. And I had to rebuild my site again anyway. Never use these people. EVER.

As a small start up company. I purchased a logo from LogoXfinity several days ago. I have not heard from a designer, and when I checked in twice, I've failed to receive a response on the progress of my logo. There is no communication and no basic professional consideration of time or money. If you are a small business owner, I do not recommend this company. A logo generator would be much faster and more reliable.

With all the news about U.S Citizens losing their jobs to oversea companies I've been dealing with as many U.S. companies as I can. Up until now I had no regrets. This was be far in the 20+ years working in marketing the absolute worst group of people I have ever encountered. Missed deadlines, budget overruns, and plain uninspiring design. Here's the real kicker, Mike from LogoXfinity sent the latest round of work and it accidentally included an invoice from a India based company. Avoid and save yourself from a lot of pain.

Logo Xfinity did an excellent job! Customer satisfaction is their top priority! Alex Daniel was professional, helpful and very courteous! I love my new LOGO and I would recommend this company to others!! I just want to say job well done and when my business is thriving, I will definitely be back for an upgrade for my website!! Thank you Alex!!

This was the first time using logoxfinity.com and we were not sure what we expect. We sent them the picture of the logo we want and they created it exactly what we want. We also received all the file types we need. We were very pleased with the logo and service. Highly recommended!