Andy G.
Not a great experience.
The review title is an understatement. I rec'd a partial refund after having to do some arm twisting. My initial request was for a web designer/developer to assist in standing up a Wordpress site I had already provisioned and secured a domain name for. I gave them very specific requirements in advance. They don't seem to be equipped to do that type of work. LogoVent may be fine at cranking out a cookie cutter web site - as a standard package sort of thing - but they utterly ignored my detailed requirements, so I cancelled before any work was done. They claimed to have invested time and gave me runaround about transaction fees, etc. What they said was owed for 'cancellation' was totally out of bounds. Claims of money back, satisfaction guaranteed....? Not true. What they proposed to me could easily be DIY using Wix or something similar. That's not what I asked for. Communications was choppy and in a few cases was quite obviously coming from someone whose primary language is not English. Calls and email were always late in the day which suggests they are in a non-US time zone. I don't mind work being done offshore, provided that the communication is good and the quality of the work up to par. I got the impression that the people responding to me were not using their real name and in some cases were the same person using different email addresses. Kind of obvious, actually. Basically, I lost money and got nothing. Shame on me for being too busy to read reviews before agreeing to proceed with any vendor. Lesson learned.