Logo InfinixReviews of logoinfinix.com

Infinix was very helpful and quick! I will use them again for future work.

My relationship with Logoinfinix started off rocky, but I finally have Stella as my project manager and things have been running smoothly now.

I found this site online while looking for software to create my own logo. The designs they sent back were amazing, they knew exactly what I wanted and provided 6 samples. Wow, great designers. There was a bit of a hiccup (hence the 4 stars) where I felt pushed into buying something I was not interested in. BUT, once we all clarified what we wanted and what they can provide everything went smoothly. Please, anyone feeling frustrated...do not give up, just talk to them and they will make you so happy. We are in tough times and we just have to hang on with kindness and open minds. That said, I truly love the work they did for me!!! Thank you so much.

Logo Infinix is a wonderful company great customer service. Alleana hold me down with helping me with my project I really do appreciate her very much I do recommend this company to every and anyone.

Received numerous designs within days. Great variety of designs, which was helpful

I enjoyed the process of creating our first corporate logo with this firm. I worked with a couple of employees, but when Alleana got involved, all questions were immediately answered, the timeline shrank dramatically, and she handled everything in a professional and expeditious manner. I feel as though I received full value for what I was delivered. The only reason why I did not give 5 stars was based on the ultimate completion timeline. The process was promoted as a 48 window, and at the end of the day, it was over 20 business days. You get what you pay for and they did me right. Alleana is a star.

I just needed a basic logo for a startup. Process was pretty painless. Would have given 5 stars but I was pretty much turned off by the sales pitch for more services than I needed for my purpose even after stating I was not interested on more than one occasion.

I am giving this review to the full truth of what transpired with my dealings with Logoinfinix I signed up on Oct 1, 2020 to get a logo design, they called me and upsold me to a logo with a animated logo at a price of $300.00 USD was told it would take 48hrs to completion, they sent me a link to pay by CC so I did. On October 1, 2020 I completed the design initial debrief, Then 5 days later on October 6, 2020 I emailed them asking where my logos are, they replied later that day and I finally received some logo designs to choose from, before day end I picked one that was ok and told them to go ahead with the one I agreed to. On October 7 they called me again, not to talk about my logo design or animation design but to offer web hosting and website design, I did not agree and said I would not do anything until I received what I had already paid for. This was all offed at a discount off their regular price, I felt like I was being pressured into purchasing a product that I did not have the time to research. On October 8, 2020 they called me and asked again for web hosting and web design.... I refused, they them transferred me to another department and offered trademarking my logo for $849.00 USD for lifetime, I refused as I do not find it necessary as we are a corporate company. On October 9 they called again to discuss purchasing lifetime hosting and website design for a discount at only $748.00 USD, I thought ok that is an ok price, I agreed to it but only when both my logo design and animation logo was 100% completed, well that was not the case they went ahead and charged my CC for $748.00 USD this was done without my authorization as the first services were not completed. Now it was October 10, 2020 still no files from them for logo design or animation logo, I emailed them informing of my disappointment and informed them of the $748.00 USD charge on my CC that I did not authorize, they did email back the next day on October 11, 2920 with 10 files of logos that were nothing like what I originally approved! With no mention of the $748.00 charge to my CC. October 12, 2020 I am now frustrated, I emailed to tell them that I was not happy at all with the final logo as not all of them match the one I approved, in my frustration I requested again a full refund for $300.00 USD and also for the $748.00 USD for the web hosting and web design I did not authorize. Morning of October 13, 2020 13 days after payment I get animation files that are not acceptable to me, changes need to happen, I replied again that I want a full refund in the amount of $1048.00 USD as I am not happy with the services provided and definitely not happy with the unauthorized charge of $748.00 USD to my CC. Unfortunately they tried many times to call me but I was working in the field with very very poor reception and could not answer the calls. Evening of October 13, 2020 I am emailing them again to request a call back some of the logo designs and the animation logo is not what I approved, I will give them a chance to make things right. OK now it’s October 14, 2020 Got off the phone with LogoInfinix and they are willing to work with me to make things right, good on them.... If they do the changes in a timely fashion I will be happy with the design of my logo, also they are willing to issue a credit for the charge of $748.00 USD, I decided I am going to waiting to see how the logo design turns out, if all good I will most likely use their services for website design and hosting. I did make it clear to them that I was disappointed that they charged me for those services before the first services were completed. Seems like they understand my concerns, will update when everything is finalized, and provide a update. This is my experience to date with Logoinfinix, it was a bumpy start but seems to be getting better as they are willing to make the changes to my logo design. Really think they try but believe they should state more realistic timelines. Hopefully I will be upgrading this review to 5 stars as I hope they follow through with what was promised all in a timely manner with realistic timelines. Update: Now 4 Stars October 23, 2020 They have really stepped up to the plate, I am happy with the final logo design, the logo animation looks professional, so with both I am really happy, seems our communications are much better now than in the beginning so I have decided to let them continue on with my website design, I am excited to see how it turns out and how long it will take from start to finish, I will update as it progresses.