We are innovators and we craft smart digital and design solutions which promises to contribute to our client’s success. We are a team of professional designers and developers, bringing our clients custom branding solution. Logo Genies has successfully accomplished 5000+ projects marked with a 100% success rate. We enable you with the right designs and strategies which attracts, engage and delights customers while building a relationship with their target audience.
Logo Genies (logogenies.com) has 282 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
logogenies.com
Website
logogenies.com
Category
IT & Communication
Location
Walnut, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Scam company. They get your contact information and then try to scam you that the state of California has notified them you in danger of losing your trademark. And you need to contact them immediately to prevent this from happening.
Most likely off shore, probably India 🇮🇳
Response from Logo GeniesMay 12, 2022
Hello Paul,
We’re sorry to hear that you had a less than satisfactory experience with us. But we always strive to provide the best services to each customer.
Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.
Regards,
Team Logo Genies
JV
Julio V.
I been trying to work with this company…
I been trying to work with this company for the last 8 months, to work on an trademark which they promised they can process for you, since they allegedly have a legal department, they only took my money and now they do not want to return it, its been well over six months and there is no supervisor to talk to or anyone that can help in the matter, all they want to do is upsell you more, they make promises they never intend to keep, this by far the worst company I dealt with, Wish you all the best of luck!!!
Response from Logo GeniesMay 12, 2022
Hello Julio,
We’re sorry to hear that you had a less than satisfactory experience with us. But we always strive to provide the best services to each customer.
Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.
Regards,
Team Logo Genies
CU
customer
This is the absolute worst company.
This is the absolute worst company.
The employees will con you out of money at every opportunity. Beware!
Response from Logo GeniesMar 21, 2022
Hello,
We’re sorry to hear that you had a less than satisfactory experience with us. But we always strive to provide the best services to each customer.
Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.
Regards,
Team Logo Genies
MH
Matthew H.
Could have been good, may be a scam
EDIT: Struggled with this company to get what I felt I had paid for but we finally came to an agreement. I thought we had come to terms on a good result after a lot of back and forth so I left them a positive review (somewhat in exchange for getting what I wanted - for them to relinquish ownership of the logo to me in writing).
Here we are five months later and they are trying to scam me out of some legal fees again for filing the federal trademark. They will tell you that you HAVE to file this and that someone else is trying to file for your same company name and mark. They try to use your lack of knowledge of the system to create fear - and then take your money. I am so disappointed that this is how it's all turning out. I would NOT recommend this company.
Good results! While we didn't have the smoothest working relationship at times, we ended up with positive results and a willingness to do what it took to ensure that I was satisfied. I feel that they met their 100% satisfaction guarantee. I can't ask for more than that.
Response from Logo GeniesFeb 17, 2022
Dear Matthew,
Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time.
Regards
Team Logo Genies
RN
Robert N.
Unfortunately I was not educated enough…
Unfortunately I was not educated enough on the logo process, in which case is fine; however the $29.99 was not refundable, but their website states 100% Money Back
Guarantee!
Don't even bother with this company!
Response from Logo GeniesFeb 17, 2022
Hello Robert,
We’re sorry to hear that you had a less than satisfactory experience with us. But we always strive to provide the best services to each customer.
Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.
Regards,
Team Logo Genies
KA
kacoins
"All file format" and "100% money back guarantee" is not true
Don't believe what they put on their website, the "All file format" and "100% money back guarantee" on their website is not true. It's a bait, and they will make you pay more, once you sign up. Paid for the $29 basic package for a single logo design including "all file formats" as shown on the website. After the design was complete, i was then told the $29 package only includes two file formats (jpg and png only), and was asked to pay for the $69 package to have access to other formats. After paying $69 for the start up package just to access the "All file formats" which was supposed to be provided under the basic package, I requested for a refund on the basic package ($29) since I wasn't satisfied with the service options, and I was paying more to get the file formats, but they declined my request. So, I have paid $98 in total only to get a single logo job done with two logo design concepts, file formats for one logo concept: (Ai, PSD, EPS, PNG, JPG, PDF), one dedicated designer, zero revisions and zero icons provided.
Response from Logo GeniesFeb 17, 2022
Hello Kacoins,
We’re sorry to hear that you had a less than satisfactory experience with us. But we always strive to provide the best services to each customer.
Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.
Regards,
Team Logo Genies
JP
John P.
Total bait and switch
Total bait and switch - they get you in on the low side then tell you to implement your ideas is going to cost you an extra $200. Even after I refused to go with either design, they failed to give me the money back they falsely advertise! This company should be shut down for bad business practices!
Response from Logo GeniesFeb 7, 2022
Dear John,
We’re sorry to hear that you had a less than satisfactory experience with us. But we always strive to provide the best services to each customer.
Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.
Regards,
Team Logo Genies
JR
Josh R.
They are your best friend when they…
They are your best friend when they want your credit card. Then they steal your money, create garbage logos, and just want you to complete your project and move on. This is the worst company I have ever dealt with. I asked for a refund, and they made up fake reasons against their policy to not refund. 100% do not recommend.
UPDATED REVIEW: They sent rebuttal documents to my credit card company and FRAUDULENTLY fabricated email responses from me. I am going to the local authorities and FTC to report this.
Response from Logo GeniesFeb 7, 2022
Dear Josh,
We’re sorry to hear that you had a less than satisfactory experience with us. But we always strive to provide the best services to each customer.
Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.
Regards,
Team Logo Genies