Logo FrankReviews of logofrank.com

This company is a scam I paid for websites and never received them. They will ot return calls or money. A year later they drafted my account 3 times with out my permission. Buyer beware! This company is a scam they paid for these 5 star reviews

*little to NO contact with their staff. *one of the employees was extremely rude and had a very disrespectful tone. * I got a refund only after calling bank and reporting a fraudulent charge and informing them I would take legal action. They said they still wanted to work with me for free so that they could prove their work. I gave them a chance and they NEVER called back. So, take your business elsewhere. No need to deal with these guys if all it is going to do is give you a headache and MORE WORK (calling banks and attorneys) to get yourself out of a bad deal.

I just had one of the most horrifying customer service experiences of my life and needed to share this to prevent the pain of any future customers of the LogoFrank, InnovatechLtd, LogoDesignCreative and any of their other affiliated website design services. After seeing the advertised '9.9' TrustPilot reviews on the LogoFrank website, I made the mistake of signing up for their "Premium" package since it was 'discounted' to $999. After paying through a strangely minimal landing page on a completely different site, the 'salesman' pointed out that I would need to pay an additional $200 for a mobile-responsive website and an additional $365 for ongoing website support. I told him I'd need the mobile-responsive but was surprised it wasn't included - he pushed through a second payment without providing a new invoice or submitting verification and told me to verify with my credit card company. Shortly afterwards (within an hour), I went to Trustpilot to see the actual reviews and boy was I surprised to find out that the reviews were terrible (at least for the web services) and not even scored in the way described on the LogoFrank website. I decided this didn't feel right and requested a refund. Instead of processing my request, the operator told me I would have to speak with my salesman to discuss my order. I received a call later and was told that I could only have 75% of my money back - after dismissing the offer they raised it to 85% and pointed to their Terms and Conditions, which contains a restriction on refunds that the salesman completely omitted when discussing their "100% Satisfaction Guarantee". I proceeded to get an earful from this salesman about how he needed the money and we should work out something else instead of a refund - this whole conversation took about an hour. I firmly requested the refund, in full. He told me he would have to send the request to his 'compliance department' (I think they might all be the same guy). The 'compliance department' called (sounded like same guy) and proceeded to interrogate me about whether or not I had reviewed their Terms and Conditions. I asked him to process whatever they were going to process and he proceeded to continue giving me an earful, cutting me off and talking over me, even after I asked nicely multiple times. Finally, I asked if there was anything else we needed to speak about and he said no and proceeded to continue talking - I asked if he would be processing a refund and he said yes and continued talking - Finally I asked if I could hang up - the moment he said yes it was over. As of now I still have not received a refund and am planning to dispute the charge with my credit card company. I know their offer is attractive, but you probably won't be getting what they're offering. The professionalism was just not there. My guess is that they're taking client money and outsourcing the work to Fiverr for cheaper. I should have listened to the wisdom of my grandfather: "If it sounds too good to be true, it usually is." Update: The company has stated they will be issuing a refund less the 15% of the amount I paid AS WELL AS the amount they pushed through that I did not authorize - this is for 'compensation' to the salesperson for the 10 minute conversation we had where he misled me about the firm's qualifications, size, resources, etc. and directed me to a landing page to pay without disclosing their draconian refund policy or pointing out their Terms and Conditions. They are holding my refund hostage until I 'agree' to their terms. I pray anybody considering their services sees this post before they fall into the same trap I did. Trust me - this is not a company you want to be involved with. Period. Worst customer service I've ever experienced. They were still calling me from a VOIP line until almost 10PM that night. This entire experience occurred over a period of just a few hours. I continue to receive harassing phone calls. All of these businesses list the address 2727 N Grove Industrial Dr Suite 115, Fresno, CA 93727-1522 as their place of operation. The Innovatech Solutions Ltd. page was what they used for their payment landing page. This single office suite is also being listed on numerous other websites (all ".com"): athleticdesignsfresno, logocreativedesigns, logofrank, innovatechltd, screenprint4less, webifiers and possibly numerous others. It is also the address for Fresno Universal Services, which is the only company with any real history - it's possible all of the other ones are just DBAs or are renting office space. All of these companies appear to be connected to one person - Amjad Hami.

I am a VERY Dissatisfied Customer!!! Watch these folk!!!! They will scam you out of your money!! I paid $500 for them to build my website, then they ask me to pay $200 for domain, now they want another $20O for Content System Management input hosting!!!! It won’t happen when your page states your have free CSM admin panel & free Revisions!!!

SCAM!! Dont use them if you love your money and time.

Never do NOT use them. You will pay and not get a COMPLETED project. I have reported them. Logo frank is the top fraud agency and also logofrank sub domain is logodesignprofessional.uk i also a fraud.

To much bed compnay

These guys built a website for me and did an ok job. Then they held me hostage and made me use their hosting...fine. Then they tried to hold me hostage to use their email, no dice. Now, even though I've paid for the hosting and the website, my website is not working. They will not give me the Word Press login (that I paid for). My IT guy asked me to report their business practices. They are not returning phone calls or emails. BEWARE!