LogoDesign.Net Reviews | Read Customer Reviews of logodesign.net

LogoDesign.Net Reviews | Read Customer Reviews of logodesign.net

LogoDesign.Net reviews

Showing 32 reviews with 1 star · Clear filters

Steve A.
Sep 7, 2022
Bad customer service
I gave this company 1 star based on the help I didn't get after the design. I also wanted to get some business cards, Jonathan passed me off to Alexander, Alexander then told me to go to Jonathan who at this point blocked my email. I wanted to give this company a shot with my cards since they helped with my design, l'm going to vista print or staples. These guys were not helpful at all
Response from LogoDesign.NetSep 8, 2022
Hi Steve, We apologize for the miscommunication - we are investigating this issue right now. Meanwhile, we would like to connect with you to compensate you for the inconvenience caused. Please share your email with [email protected]. Kind regards, Team Logo Design
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customer
Aug 15, 2022
My experience has not been great
My experience has not been great. I thought I had bought a logo design and business card. The business card has been difficult because it doesn’t seemed to wanna download without charging me more money. The sales guys are annoying.
Response from LogoDesign.NetAug 16, 2022
Hi Jamie, We apologize for the inconvenience caused. We have informed your account manager to contact and guide you on how the business card maker works. We have also briefed our sales team to guide customers properly. We would appreciate it if you could provide any feedback that we can use to improve our tools and processes. Have a great day! Thank you LogoDesign Team..!
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wheeler
Jul 8, 2022
Fraudulent and wont respond to my…
Fraudulent and wont respond to my emails requesting a refund. They sell you a design but then later tell you that you may not have the rights to use it... after they take your money and refuse refunds.
Response from LogoDesign.NetJul 8, 2022
Hi Ed, We do apologize for the inconvenience you may have faced. Your account manager responded to you regarding a refund. Please note that we do not have a refund policy as stated in our T&C. However, we are open to a mutually agreeable solution if you can connect with us at [email protected]. Our representative will guide you. Thank you LD Team..!
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CAS I.
Jul 7, 2022
Will pressure you to pay more
Is this what they do? You buy the Logo and a few months later they message you saying you need to pay $400 or else you can't use it anymore? I got an email today telling me that someone else wants the complete copyright to my logo and must act fast to buy it. I am very unhappy with these tactics and would rather change my logo than deal with such dishonesty.
Response from LogoDesign.NetJul 8, 2022
Hi, We do apologize for the inconvenience you may have occurred. It was an opportunity to offer exclusive rights to the logo. However, you can still use the logo without purchasing the rights. Thank you LD Team..!
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William Michael P.
Jul 3, 2022
Pressured
Pressured. By sales Shaun.
Response from LogoDesign.NetJul 4, 2022
Hi William, We do apologize for the inconvenience you may have occurred. It was an opportunity offered you to have exclusive rights to the logo. We will discuss this matter further with him. Thank you LD Team..!
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Shoua L.
Jul 1, 2022
Logo download was low quality and could…
Logo download was low quality and could not be used on my Square retail website. Additionally, my logo download came with some weird red and orange shapes on the sides and I have not been able to contact anyone who can help me get those shapes removed. One guy (Alexander) contacted me once but when I declined to purchase the rights to the logo, he quickly ended the call and I have not heard back from him about the needed edits to the downloaded file. Would not use them again and would not recommend them either!
Response from LogoDesign.NetJul 1, 2022
Hi Shoua, We do apologize for the inconvenience you may have occurred. We have informed your account manager to contact you for further assistance. Thank you LD Team..!
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customer
Mar 1, 2022
No user friendly
No user friendly. I want a refund.
Response from LogoDesign.NetMar 1, 2022
Hi Matt, We do apologize for the inconvenience you may have occurred. We have informed your account manager to contact you for further assistance. Thank you LD Team..!
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Frank R.
Feb 28, 2022
Useless service and outdated clipart.
Useless service. Don`t buy any subscription its waste of money. Once you make your design and download it, you have not possibility to change it unless you want to pay for another subscription. And all the clipart i outdated look like something you can buy on fiverr for a buck.
Response from LogoDesign.NetFeb 28, 2022
Hi Frank, We do apologize for the inconvenience you may have occurred. We have informed your account manager to contact you for further assistance. Thank you LD Team..!
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