Amy Kingston A.
What a headache! Avoid them and use better options.
First, they ignore clear direction (as in specific color choices requested) and also send over very generic, stock designs that I could have done in Canva. Same font for all words etc., very amateur. After three more revisions (where each time they send less options btw), I requested a refund, in response they asked to give them one more try. I did and liked the results. But, getting the final logo is a hassle. They try to up-sell you into trademarking the logo text and they also want to charge me for the black and white options of the logo and to separate the icon from the text, to the tune of an extra $150. Since I can easily hire someone (on Upwork) to separate the image and change the colors for much less than $150) I told them I'll take the logo as is and send it over? But they didn't, instead, they reached out again (a third person) about selling me the trademark option. Sadly, they suck so I'm going to the Better Business Bureau to file a complaint and we'll see how that goes but don't waste your time or money.