ANGE
BE AWARE, UNPROFESSIONAL AND HARASSING
Yesterday, January 29 I searched online for a free logo company for my new business start up. This company was one that popped up in the Google search list. Upon visiting the website they had a module pop-up box that requested that you insert your name, email address and phone number to which I thought it was for the purpose of adding my details to the customer list. I decided to initially try this company due to their US$19 deal. Upon visiting the website an immediate chat dialogue commenced between myself and a person by the name of Peter. Once an agreement was made that I would engage this company in their services and for the original as advertised price of $19 US I was then sent a link from Peter taking me straight to a sign up for my credit card details, home address etc. I then continued my chat with Peter and said that due to the exacerbated amount of fraudulent activities with companies regarding credit card fraud, I would prefer to receive a couple of watermarked designs of the proposed logo prior to giving out my credit card details. In addition, the advertised price o f $19 USD then became USD$50-$75. I let Peter know that for the price that he was suggesting initially of US$50-US$75 that I could get what I needed with a vector file of the logo for USD$39 with another company. I left the website. I'll be thereafter, I received a very abusive and offensive text message on my cell phone from whom I can only determine to be from Peter, whom I do not believe is an employee of the company; employees would not send such a text message for fear of losing their employment. I do believe he is the one and only business owner and took it upon himself to show how unprofessional he is and why this company has received all the low standard of service reviews that it has. Unfortunately, I am able to find where I can upload the picture of the screenshot for all those future customers to be aware. This is an extremely unprofessional company immature in standing of non-existent people/customer service skills.




