Crystal
Logo Shark SCAM ALERT Deceptive Practices
PLEASE BE CAREFUL! I recently used logo shark for an illustration logo. $19 quickly turned in $199, which should have been my first red flag! RUN THE OTHER WAY! And please note, the phone number provided is also used in MANY other logo websites provided online - most of them also offering the $19 special! THANK GOD my package comes with UNLIMITED revisions, because they didn’t listen to my direction or input. It took over a month to get my logo back ( I was told a 6 day turnaround) and once it was approved, they tried to coerce me into buying more things. I was even sent a link for an additional $299 for a “redraw.” That was never discussed UNTIL I wouldn’t buy any of the add ons. Then I asked for my money back, I felt comfortable using Logo Shark because of the money back guarantee. I finally had to threaten to call my bank and dispute the charge. I was then told by Owen he processed my refund. That same night, I got an email with my files, but it wasn’t from Owen (same email though!) They weren’t the logo I approved, he said he would get me the correct file. This went on for several days, then saying he didn’t have that file anymore. Again, I threatened to call my bank. Later that day, some guy named Jay sent me the correct files. Logo Shark acted in a deceptive manner trying to coerce me into spending more. They also always wanted to call and speak over the phone. My mama didn’t raise no fool - GET IT IN WRITING!!



