LogixReviews of logixbanking.com

They've always treated us right: No strange fees or issues to report like so many other banks. It's a joke in my family how much I talk about Logix!

Beware Logix has lied harassed and is now holding hostage the title to a vehicle we have sold due to extreme hardship. We made the decision to sell our vehicle that was about half paid off with Logix auto loan. We went into the local branch we first set up the auto loan with so we could complete the transaction with the buyer. The buyer paid off the balance of the remaining loan got a receipt and we were both told the title would be mailed in 14 days. After waiting three weeks we contacted the branch and talked to our Financial Services Officer who we have been working with for years and she said she would look into it. The next contact was from an extremely rude and aggressive phone representative who informed my husband they would not release the auto title due to a past due unsecured credit card debit. She claimed that somehow the credit card debit was tied to the auto loan this was not disclosed. After further research and speaking with multiple people we referred to Logix it seems they’re running a scam and coincidentally each person who opened an auto loan with Logix was aggressively offered a credit card with Logix at the times the loan was opened and they did not disclose that they could hold your vehicle title hostage if you fall behind on your credit card. Again this all occurred due to an unfortunate hardship. We are now discussing this situation with our attorney as we believe Logix is treating us unfairly and are guilty of multiple violations and harassment and flat out lied to our face in the branch when they told us and the new buyer that we are all good and just to wait the 14 days for the title to be mailed.

great customer service, prefer credit union all the way

Great service and rates! Very easy experience opening an account and getting a loan. How all banks should be!

I was badly in need of a loan on my house to pay off bills and expenses...I had gone to my credit union which I had been with since 1975 and found them lacking and did not complete the loan. A CPA suggested I speak to Logix and their outstanding Senior loan officer Carol Salgado and her team. It was not an easy loan and had twists and turns. They were with me the whole way guiding me through the nerve wracking process. Carol's team members, Jade Tellers and Nicole Laurie, could not have been more helpful. This is bar none the best experience I have ever had with any credit union or bank...Logix Fed CU is the place to go for loans or other financial transactions...Wonderful experience literally life changing for this old LAPD retired LT....And will take care of my daughter and grandkids for the rest of their lives....

Phone support is easily accessible and the staff are very friendly