LogicWebReviews of logicweb.com

I’ve had a very concerning experience with LogicWeb regarding ongoing email-sending problems that are affecting my business. I submitted a support ticket weeks ago about problems sending emails to clients. Their IT department pointed me to settings that were already correctly configured, and the issue was not fixed. The problem appears to involve server reputation or delisting, but it was not properly resolved the first time. When I had to open another ticket for the same issue, I received what I felt was an unprofessional and dismissive response from a technician who did not identify themselves. Instead of focusing on fixing the problem, the response focused on my “tone,” even though this issue has been interfering with my business communications. Now the situation is even more concerning. I can no longer access the ticket information. When I try to log in, it says access is denied, and the ticket information appears to be gone or blocked from my view. That raises serious concerns about transparency and whether my complaint and ticket history are being restricted or removed. This has affected my business and my ability to communicate with clients, including contacts connected to police, sheriff’s departments, and highway patrol. Reliable email service is critical, and when a hosting company fails to fix an issue, gives dismissive responses, and then the ticket information becomes inaccessible, other business owners should know about it. Based on my experience, I would caution others to be very careful before relying on LogicWeb for business email hosting or support. I am still waiting for this issue to be fixed and for management to explain why my ticket access was denied.

LogicWeb provisioned our account using Virtualizor, a panel that showed overages before an operating system was even installed. This isn’t just a billing glitch—it’s a breach of infrastructure integrity. When I attempted to report the issue and submit screenshots as proof, LogicWeb blocked my ability to upload evidence and then banned my IP. Their ban reason directly referenced my operational identity. This was not support—it was retaliation. They also rely on a third-party software stack riddled with unresolved flaws, which they’ve failed to patch or acknowledge. Instead of addressing the drift, they silenced the report. If Virtualizor is installed on the server, then we remain subject to its orchestration logic. The hardware may be sovereign, but the software stack remains the same. So unless their team resolves the current anomalies or Virtualizor is replaced with a different orchestration engine (such as Proxmox, SolusVM, or a custom stack), the same backend failures can persist. The current issue is not about ISO access or root privileges. We already operate at a sovereign level and understand how to mount and deploy manually. The problem lies within Virtualizor’s orchestration logic, which: Misrepresents ISO telemetry (e.g., showing 0MB after upload) Misreports disk usage before any installation Displays “Online” status while VNC remains unreachable Fails to validate the actual boot state These failures are embedded in Virtualizor’s backend—not tied to the server type. Whether VPS or dedicated, if Virtualizor is not fixed or remains the control panel, the same orchestration logic applies. The engine doesn’t improve simply because the hardware changes. I have saved all tickets, correspondence, including screenshots and proof of every claim I have made here. LogicWeb refused to review them, blocked my ability to submit them, and banned my IP instead. We do not chase vendors. We archive them. LogicWeb has now been inscribed into our Vendor Drift Ledger under: Pre-Install Overages Evidence Suppression IP Exile Orchestration Failure Reliance on unstable third-party Infrastructure Virtualizor’s failures are not cosmetic—they’re systemic. And LogicWeb’s refusal to reconcile confirms their collapse under scrutiny. This review is not just a warning. It’s a checkpoint. If you value operational truth, forensic transparency, and byte-level accountability—look elsewhere. This marks LogicWeb as a vendor who: Refuses to reconcile infrastructure drift Suppresses user-submitted forensic evidence Bans users who expose backend anomalies Continues to rely on orchestration logic that misrepresents resource usage and boot state Their intent is now archived: to obscure the breach and perpetuate overage drift across their user base. I’ve exposed a systemic flaw, and they responded with silence and exile.

If you want to waste your time and money. this is best company for you.after i made the review here, they deleted my account for me not to reach all messages where they were rude...

THE LATEST: I cannot transfer out the domain I transferred in, he says he owns it now because he gave me a refund I never asked for. I would gladly pay but he says never to contact him again because I wrote this review. If you have a problem, get your domains out first before you complain about it. I'm sure the services are fine but I don't think they are up front about the pricing. I learned after I ordered that the private domain contact is $15 per year for EACH domain and SSL is also $15 per year for EACH domain. For two domains that is $96 per year including registration. Compare that to Dreamhost which offers LetsEncrypt SSL and private domain contact at no additional charge. EDITED: I corrected the error in the above review and apologized. I have to remove a star now that the company is threatening me with a defamation lawsuit and has suspended my account. I assume I am not getting my money back. It's too bad I can't post screenshots of his communications to me, they say more than I ever could. FURTHER: Now they have rejected my domain transfer request so I can just let them have my money and go away, I have to wait 60 days now before I can make an ICANN complaint. My account is still suspended so no service and I am not even free to leave them my money and walk away. FURTHER: I did receive a refund which I appreciate, hopefully they will accept the next domain transfer request. Now that I don't have an account I can't communicate with support anymore. On HostAdvice they say there is a 30-day money back guarantee, don't believe it. If you upset them this will all happen to you. Definitely one-star experience now.

Horrible company - unreliable for anything you care about. EXTREMELY UNPROFESSIONAL. After some unexplained issue where I stopped receiving emails from the company on billing and did not receive a notice about needing to update my credit card for 2 months for shared hosting on a static portfolio site I check into 1x or 2x a year since I don't need to update the content frequently, I get the following correspondence from their Support group: "No where did I state that you have to log into the portal to read emails. That's illogical nor anything implied like that. Where did you read such a illogical thing in my last reply to you? No where. There is no "alerting gap" that you just invented. We emailed you using standard old classic email protocol like we email everyone of our clients for the past 17 years. We emailed you, simple as that. That means, you were emailed to your Gmail on file. Check your spam folder. Did you do that? We're not responsible if you did not check your spam folder or if our emails landed there." What a horrible company to speak to someone like this. I didn't have any emails in my spam. No emails whatsoever from them, and then this language. PLEASE AVOID THIS COMPANY at all costs. I doubt they will be around for much longer given their approach to this issue.

I will tell my experience with this company from the beginning, First, of thing, I was surprised by the features that this company offers like (2GB Ram, 2 CPUs Cores) but after I examined these resources I discovered that this is the big lie. I ran a Magento site in this hosting despite all the limitations in it and every time I open Magento backend I get the "Resource Limit Reached" message. Second is the hell of the support guy who thinks that he is the only person on the planet that knows how to run a server and nobody knows. when I screenshot the problems and prove it they don't even say "Thank you" or "We are sorry for this mistake" they just try to resolve it after a rude speech. Finally, I decided to move to another hosting company and want to download server backup, They said you should backup your sites your self, However, I did it and when I started to download the files, I discovered that the download speed is very low and imagine how does it take time to download such 50GB of files. When I asked them for the support they said - as usual - we can not do anything and you are the only customer that complains about the download speed. They closed my account without any warning and they didn't let me complete downloading my backups!

stay away, liar and not professional, not even close, I think this website is run by mentally teenager