Lodis.comEstablished in Spain in 1965 and later brought to the United States, Lodis has built a reputation for refined design, premium materials, and timeless style. For decades, we have specialized in thoughtfully crafted handbags, totes, crossbody bags, wallets, and small leather goods that combine everyday functionality with modern sophistication.
Lodis.com (lodis.com) has 32 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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MARY SHELLEY H.
The wallet smelled really bad, Actually I think it may be toxic. Quality is extremely poor. I didn't brother returning it because I'll never get a refund. I'll save the additional shipping expense. Honestly, I'll throw this wallet in the trash. Not able to resell this even on ebay and I would not want to discredit my stellar reputation
Janie
One of my items arrived damaged. They crammed a tote with a structured bottom into a flimsy plastic pouch that was smaller than its contents dimensions. It arrived crushed and broken down. I have sent messages and emails. I have yet to receive the curtesy of a response. I am taking additional action. Buyers beware. Customer service is nonexistent!
Pamela S.
I ordered the Montauk Crossbody bag from Lodis.com and discovered when I opened it wide enough to access things the zipper was very difficult to close. The design had a zipper much longer than the opening and the end bent and was tucked into an opening there. This bend was the problem. I sent a video promptly and had a lot of difficulty getting them to respond. Eventually they said to keep the zipper outside the bag. I responded that it looked stupid and said that the photo of the bag on their website did not show this. They never responded!
R S.
I ordered a wallet online from Lodis directly. It arrived with a broken zipper. I followed all the return instructions and have yet to receive a refund. It's been 8 weeks and I've gotten zero response from the many emails I've sent. Extremely disappointing and frankly a fraudulent business practice.
Linda P.
When I took my two Lodis women's leather wallets out of the closet, they had several areas of disintegration!!
AMY A.
I received a lovely handbag that I ordered in a timely fashion. Within just a few days, the strap pulled away from the bag. There was faulty stitching. I notified the company promptly and asked for a replacement bag or a refund. I did not hear back, I again emailed customer service. Finally, after several days a reply came asking for photos which I sent promptly. I waited a full week and again contacted customer service. No reply. Again, I waited and I also complained about the response time. Finally after two weeks I was assured a replacement would be on the way. I was asked to return the handbag. I returned the handbag and had to pay the return shipping for the damaged bag. No HANDBAG was sent in a timely fashion. I alerted the company I would be leaving the address where I had been staying, and stated that if they couldn’t deliver by the end of the week to give me a refund and keep the bag. NO HANDBAG and NO REFUND! Do not order from this company and expect any customer service if you have an issue.
