The UPS StoreReviews of locations.theupsstore.com

My wife paid over 100 for next day package delivery. She dropped it off in the morning but the store sat on it until 5:44pm before handing it off to UPS (the shipping company), we'll past the 4pm cut off for next day delivery. As a result we got 2 day delivery which costs less than half the price. No apology. No refund. Not even a partial refund to reflect the lower service we actually got. The guy literally doesn't care when our pacakages are delivered, even if is his fault. Use anyone else.

attention to all who use the services in Mechanicsville Va. They will lose your package and make it your problem. They will also steal wages from employees. Beware of the owner

If I could give this a zero stars I would in a heart beat! I got married on 2/28 and brought my bouquet(Sola Woods fake flowers) and other various wedding items to be shipped to my address so I would not have to bring them on my honeymoon(we are from Ohio). I have been told my UPS stores before to do the Pack and Ship because they will make sure my items would be safe as I was worried with these items being so precious to me! Never did I expect the NIGHTMARE I would be dealing with coming home from my honeymoon. First off the bad experience started in the store with the staff member Tara. She kept wrapping my veil around the bouquet after being asked not too. On top of that when I came home and unpacked my items so excited to see them again the veil had a hole punctured in it and was wrapped around the bouquet. My flowers were smooshed and a flower has been CUT OFF! She stole from my bouquet! Do NOT have Tara touch your items!! When I went to file a claim on UPS it stated I needed to contact the store. I tried a few time since coming home but the numbers available would not connect. I finally found an email and emailed the store. The “store owner” Sharon Silva was extremely rude and stating she REFUSES to help me file a claim stating she has a “he said she said” problem and she “does not think that any of my items would qualify for reimbursement”. I have been in contact with customer relations trying to sort it all out and to the point of filing a police report against Tara for stealing my property. Do not go to this store with your items that you truly care about as they have a staff member who clearly steals.

My package was mailed through UPS with tracking number 1Z47Y4F94273881365. It was delivered at a CVS pharmacy in Olathe Kansas to another person instead of my home address which was all correct in their system. I waited for three days and tracked and had to drive 30 minutes to an UPS store where the manager traced the delivery to a CVS pharmacy. I had to drive there before I received my package. This wasn't a great experience given that I paid for the package to be shipped and had to drive half an hour again searching for its whereabouts. CVS told me UPS was fund of doing that.

....A few UPS stores I have used were honestly good. ....That being said, the UPS store # 5420, located in Perrysburg, Ohio is honestly a disgrace, as the owner- manager "Chris Tudor", is not only nefarious , but very incompetent. ....My important mail just vanished?....Yes, I confirmed that my mail was delivered to Miss Tudor's store! ...Miss Tudor also hires the worst employees who will either steal or misplace your mail, so I do not recommend anyone use this UPS store in Perrysburg, Ohio whatsoever! ....Just to inform customers, no prior background check is done on store owners or employees, so many UPS stores have employees and owners who may be felons.

I’ve never had a problem with Amazon returns before at this location, but this time they charged me for a return bag even though the package didn’t come with a box. Amazon told me that I was not responsible for providing the box based on the QR code.

Cedar Crest shipping center Allentown I went in to return things to Amazon and they told me I only needed the two QR codes here I need it one for each item so there would have been three so either they kept my leather jacket up store or they sent it back with no QR code now I don't work there and I don't work for Amazon so how would I know about these things I had three QR codes I only took two of them so now I lost all the money for my jacket so either somebody at UPS stole it or Amazon got it back but didn't have a code for it thanks a lot guys I needed to lose more money!

This was on the door today! We will open as soon as weather permits Reggie! The whole parking lot is full at all the other businesses! Kids even went to school today! Really!