LocallyReviews of locally.com

This model for this seems great. Order an item from a local store and get it delivered to your doorstep. The ordering was seamless, the local business took my money for the item and for the service fee and tip for the driver. I ordered ASAP delivery and 6 hours later it had not been handed off for delivery. The local shop seemed misinformed on how the service worked and UBER was not connected to the delivery. I had to cancel the order. Will have to do a chargeback for the delivery fee and tip I paid for, as everyone is pointing fingers at each other for who is responsible for this. The sad thing is there is no way to contact LOCALLY or cancel directly. DO NOT USE LOCALLY!

This is Gregg Kell, Editor of Spotlight on Startups in Laguna Niguel. I met Justin Kotzmoyer at NAMM and appreciated the time he took to walk me through how Locally helps brands bridge the gap between online discovery and local retail conversion. Justin clearly understands the real-world problem brands face when shoppers want availability, not just information, and how critical it is to connect intent to nearby inventory. What stood out in our conversation was how well Locally supports Omnichannel execution for brands that rely on dealer and retail networks. That strength becomes even more important after events like NAMM, when interest is high but post-event follow-up can quickly become fragmented or manual. From my perspective, Locally is well positioned to help ensure those event conversations continue and convert through better visibility and smarter follow-up. — Gregg Kell, Editor, Spotlight on Startups

Having issues with a Trek store order in Pensacola. And of course, there is no contact information anywhere on "Locally's" website. Great customer service!

My brand uses Locally product and store locator. It took 2 months to deploy due to some of my own internal issues. Interestingly enough foot traffic due to Locally skyrocketed over the holiday. I was thinking it was a holiday occurrence, but the traffic has remained. The retailers love the solution, and we have gotten a net increase in sales across channels.

Blooming Flowers & Plants Altrincham Market I bought 9 Chrysant stems £18 plus one free. Unfortunately they wilted within a couple of days. Emailed them, on a Sunday within an hour owner called me on the Sunday said call by when convenient so he can put right. That is top drawer customer service. Hope to attach piccy of replacement Bouquet 🙏😊🔝🖖

Avoid using this shop locally store on Dodworth road Barnsley the Asian man behind the counter is rude and outrageous he should not be allowed in a shop dealing with customers BOYCOTT THIS STORE AT ALL COSTS

The fact that I get the flexibility and functionality to search for products I love, and them buy them "locally" is literally the best of both worlds. Well done Locally!!

Worked great for me!!