LocalityiReviews of localityi.com

Only given 1 star because not possible to give 0 stars. I bought medium size stretch trousers, I am a 10-12 UK size. The company say they clothes are UK sizing. The package arrived after a couple of weeks they were like cardboard and I wasn't able to get them past my needs, they were so small I estimate that they are possibly on the small side of a UK 6-8 or xtra small. I asked for a full refund and got asked to send photos of all the packaging etc, so they could track the package details, I haven't bothered to waste my time to do this as they have all these details as they are their details. My advise to anyone thinking of buying from this company is not to waste your time and money.

I ordered a pair of pants, with the size selection according to the size chart. Immediately upon receipt, it was obvious the size would not fit and I began to inquire about return policies. Localityi alwas emphasizes it "will try to help" but makes no commitment to help...including refunding money. You need to write them to get the return address and even then, they do not commit to a refund (or even accepting the return). I have tried multiple emails and it appears they either do not understand my language or have no one to handle a return. Pants were ordered May 28 2024 and were received June 18 2024. I asked about a return/refund the same day. (Their policies indicate you must ask for the return address within 30 days OF PURCHASE.) Three days of correspondence since that time only resulted in some weird chat dialog that did not work. When you order, assume there is NO RETURN, NO CUSTOMER SERVICE, AND CONSIDER YOUR SALE LOST MONEY. (Also, do not be surprised if a shipping cost is added that you did not anticipate. And the shipment may be delayed in customs.) I will never again order directly from an online seller unless I see published customer service contacts and clear return policies. (An even then, I will be apprehensive.)

The pants that I received were not the short length. They were not as advertised, stretching up to 3x the original size. At most, at the waist, they stretch about 2 inches. Overall these were not as advertised and not the correct length.

Its a shame I have to give them 1 star, I rather gave them NO star at all. I received 3 Bra's i ordered, first they were all the same colour I ordered 3 different colours but I could have lived with that if the size was right. The size I ordered was right on the package but the bra's definitely were not the right size. When I emailed them they wanted me to take a picture of the packaging which I did. response: We ship to you according to your order size If it doesn’t fit, you can give it to someone else or buy another size After all, returning the shipping cost you have to pay is not very cost-effective. At this stage I was very disappointed say the least and stated this in my follow up email. Again got on email back: our warehouse checked, the product we sent to you is correct indeed. According to our return policy, if we do not send you the wrong item, it won't be supported to returned or exchanged And the shipping fee may be very expensive to you. So how about we refund you 1USD as compensation and you keep the products? I emailed them 4 photographs, a screenshot from their website saying that the band size runs the same as regular bras another one of one of my own bras comparing it with theirs. The 4 photo's I emailed them clearly showed the error was on their side and not mine. I think it is an insult to offer me 1USD and to keep items I clearly can't use. I told them I was looking forward to hear from them, "21 days later" I am still waiting for a reply. I wonder what happened, they were quick enough to tell me that I the customer was in the wrong, but when I show them the evidence they suddenly disappear of the radar. THIS COMPANY IS A SCAM. I want to warn everyone think before buying from them. DO NOT SPEND YOUR MONEY ON THIS COMPANY!! (1st email was sent by me on the 18th May 2024- last email by me: 1st June 2024 no reply since)

The bra's didn't arrive. Now they want me to pay for shipping and a percentage of the order!! I'm so upset with these people. I've tracked it and they tracked it. The USPS say they cannot find the shipment anywhere. This is nothing but a scam to get n more money from the customer. If they put the correct address on the package it should have arrived. I feel it was never mailed. I don't recommend buying from this company! I WAS SCAMMED!!! I should have read the reviews first. My bad!!

I ordered the size that I always wear and received way too small and wanted to return and demanded a refund, they offered me 3 USD and then 5 USD. I paid 32.98 USD for a pants. They are a SCAM!

I ordered a pair of trousers they sent me an email to say my top is on its way the trousers were the only thing on their advertisement????? Stay away from this company I have now raised the issue with PayPal

Ordered 3 bras for Mother’s Day special price. Sized according to chart. Wayyy too small. Like 5 sizes too small. Waited over a month. I would not buy.