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localauctions.com (localauctions.com) has 45 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Website
localauctions.com
Category
Home Goods Stores
Location
Phoenix, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Great customer service , Ruben is the best , took great care of me I was very accommodating
Response from localauctions.comSep 15, 2026
Hello,
We strive to make sure we provide our customers with the best customer service possible. Thank you for giving Ruben a shout out. We will be sure to share this with him.
Thanks again!
SS
shane S.
Greg and Eric rocked
Greg and Eric rocked, helped me load up a sticky bar into my truck.
Response from localauctions.comSep 15, 2026
Hello Shane,
We love to hear that Greg and Eric are doing great work! Thank you for taking the time to share with us.
KB
Kunal B.
Loved Greg and Eric they Made a great…
Loved Greg and Eric they Made a great team and made the process so easy and stress free
Response from localauctions.comSep 15, 2026
Hello Kunal,
That's amazing! We will be sure to share this with Greg and Eric.
Thank you!
JM
Jhonathan M.
Greg and Eric are amazing!!!
Greg and Eric are amazing! They did an amazing job helping us and guiding us both days.
Response from localauctions.comSep 15, 2026
Hello Jhonathan,
We will be sure to share this positive feedback with Greg and Eric. Thank you for taking the time to share.
MB
Matt B.
Greg and Eric are the best
Greg and Eric are the best. Give them a raise
Response from localauctions.comSep 15, 2026
Hello Matt,
I'll absolutely share this with our CEO and make sure Greg and Eric hear how helpful they have been for our customers.
Thank you for taking the time to share.
CO
Cody
Greg and Don were great for a load-out…
Greg and Don were great for a load-out team! Load-out is always chaos with a fair amount of people being moody, self-centered, and only concerned for themselves and not about other bidders or the staff. I got there first and got a semi-good load spot in a very, and I mean very tight complex. Greg and Don were very clear in their instructions and what they expected from people trying to get their items. I got loaded but had to wait for 30mins to leave the lot as people impatiently blocked the exit in attempts to load their items and did not move until they were done loading and strapped down. Let me tell you, it’s par for the course and instead of getting mad, I just enjoyed the AC after sweating through my clothes in the heat, getting my things. Given the layout, parking, and load-out window, they did great trying to keep things orderly to the best of their abilities. Would like to see them again.
For people wanting a honest review after 3 auctions here, here it is. .
I just did a Largo metal shop auction and it went very well in my opinion. A good portion of reviews I have read on here are people who don’t read or understand the auction terms. It is pretty clear and I’ll be honest, two days of load-out are brutal but it’s clearly stated… can’t say anything beyond that; you need to understand how auctions work and THEIR terms. Every company does things differently and by contract, you agree to those terms by bidding. If you have concerns, call and email and get any request in writing if you make any and they agree to help outside of those terms.
Now I might sound like a fanboy but I have also had a very bad auction out of my three. Durning bidding of another auction, I personally noticed duplicate lots and some misrepresentation of items. It happens sometimes and I think it on both the company and bidder to really look. Some items were double listed, I made very sure to bid on items that had no conflict. I showed up on load-out day two to find my items were gone; they were given (or stolen) by another bidder that won duplicate lots of different but same items. Needless to say, I wasn’t happy with my 2hr round trip. The manager tried to refund me a partial “value” of the items and whoever that was, is a joke and made me even more upset. I reached out to customer service and left a voicemail and email. Can’t believe I got a response back over the weekend but I did, that was a plus! Nicole from the customer service side was very pleasant and very understanding of the situation. It took about a week to resolve, be patient but she made it happen and made it right once she knew how everything happened. It was this experience that led me to bid on the previous mentioned auction in Largo.
As for some of the “price fixing” reviews on here… I can’t confirm or deny it. I’ve seen many and I mean many companies that “seem” to have their “interests” protected in one way or another. If it happens or not, I can’t prove and I’ve lost bids to suspects but I can say that all the items I have purchased and won, I’ve been happy with and think I saved/made money with my wins. Just my two cents.
Response from localauctions.comSep 15, 2026
Thank you so much for taking the time to leave such a thoughtful and detailed review. We truly appreciate your feedback and your understanding of the challenges that can come with auction load-outs, especially in a tight location like the Largo metal shop. We’re especially glad to hear that Greg and Don were able to keep things as organized and orderly as possible under difficult circumstances. We’ll be sure to share your kind words with them. We’re also very happy to hear that Nicole was able to step in, listen to your concerns, and ultimately get the situation resolved. We know how frustrating it can be to make a long trip only to discover an issue with your items, and we appreciate your patience while we worked through it. We also appreciate your balanced perspective regarding auction terms and the importance of reviewing lot details carefully before bidding. Your feedback about duplicate lots and item descriptions is valuable, and we’ll continue working to improve the experience for both bidders and our team. Thank you again for giving us another opportunity after a difficult experience. We’re grateful for your business and hope to see you at many more auctions in the future!
PL
Parker L.
Don and Greg did a great job helping us…
Don and Greg did a great job helping us find everything. Would buy from them again!
Response from localauctions.comSep 15, 2026
Hello Parker! We will be sure to share this with Don and Greg. Thank you for taking the time to share your experience with us.
JO
Jordan
Desiree was very helpful and cheerful
Desiree was very helpful and cheerful. I appreciate the fact that she directed me to my lots and watched me load everything out. I have had one experience in the past where a lot was taken by someone else so I very much appreciate this service.
Response from localauctions.comSep 15, 2026
Hello Jordan,
Thank you for taking the time to share your experience with our onsite rep Desiree. We are so happy to hear you are pleased with your experience.
Happy Bidding!