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All the reps there are the rudest…
All the reps there are the rudest people you would ever meet. Stephen from the call center was so unprofessional. Along with the local people in the branch in council bluffs and her supervisor.
LoanMax Title Loans - offers Cash Loans on Car Titles in 20 minutes or less of up to $10000 without a credit check. Call 1-877-511-CASH.
Loanmax (loanmaxtitleloans.net) has 20 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 6 reviews with 1 star · Clear filters
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All the reps there are the rudest people you would ever meet. Stephen from the call center was so unprofessional. Along with the local people in the branch in council bluffs and her supervisor.
Leticia M.
Title loans are a total rip off. I got a 1000$ and was to pay $65 mo. for 2 yrs which would total $1560, supposedly. If your insurance will not add them to account, you have to carry their insurance for $100 a month, knowing dang good and well. most insurance companies will not add. So I would end up paying $165 mo. so I would end up paying $3960. After paying for 8 months, went to pay off early and still had to pay a total of 899.96, like I paid NOTHING! If you can avoid it, don't do it. All a scam!
CurvyAries
I had one of the worst experiences I've ever had with LoanMax. I was approved for a car title loan and they issued me a bad check. The 1st day that I got the check, the bank instructed me to deposit it and wait for it to clear for the funds to be available. After a week went by and the check still didn't clear, the bank said LoanMax put a hold on the check so it couldn't be cashed. When the bank saw that there was a hold on the check that was issued from LoanMax, it looked like suspicious activity going on with my account, so the bank closed my account and deactivated my ATM card while they investigated to see if the check was fraudulent. When I called LoanMax to explain what happend, they took absolutely no responsibility and said that what was going on with my bank has nothing to do with them. Instead of helping me by canceling the bad check and issuing me a new one, Loanmax canceled the loan that I was approved for, they put a stop payment on the check and said I'd get my title back in the mail. Even though I was already approved for a loan, they wouldn't work with me. The whole situation caused me so much stress and frustration and it was a complete waste of my time. This company is shady. I'll never go there again.
Bill
I called to make a payment. Wanting to pay more to get the loan paid down I was told I could only make the minimum. Thats an unfair way to do business due to high interest rates and Loanmax way of getting/stealing from customers. Very unethical way to do business. Making a payment online is set up the same way.
Niecy B.
DO NOT USE LOAN MAX,LLC FIND ANOTHER COMPANY! Unfortunately i took a loan on my car in july 29, 2024 from loan max for $3000.00 Paid off loan sept 9, 24 they charged almost $6,000.00 Called to find out where my title was. Spoke to Unice was her name! Not customer friendly. She lied stating her manager alyssa called on october 3, 20024 at 430p (all my calls are recorded and missed calls are documented.) No calls received. Unice stated she has the title to my car. Even though she states the loan is paid in full. She is holding it and will not send it. when i stated Loan max is fraudulent holding the title and me hostage and i would like to call attorney. Unice hung up on me and blocked my number from calling. Beware they are thieves!
Eliza
This is a follow-up on my previous review, expressing my deep frustration with the recent developments in our communication. While I had hoped for progress after our verbal conversation, the subsequent interaction has left me utterly disheartened. During our recent call to confirm the next payment date and ensure that my account would be up to date, I encountered a disconcerting lack of transparency. The manager stated that the payment would be considered up to date "after you pay, and we will see what date comes up." This ambiguous response raises serious concerns about the reliability of your company's practices. My attempts to secure written confirmation through messages, emails, or texts have been consistently rebuffed. This unwillingness to put promises in writing only exacerbates the sense of uncertainty and erodes trust in our agreement. As a customer, I find it essential to have a clear understanding of the terms and commitments, which, unfortunately, seems to be lacking in our interactions. Additionally, the discrepancy in the credited amount further adds to my frustration. If I owe $1247 and a credit of $245 is applied, the resulting balance should be $1002, not $1233 as indicated. Such discrepancies raise serious questions about the accuracy of the financial transactions and further erode my confidence in the handling of my account. I am now in a precarious situation where the uncertainty surrounding my account puts my vehicle at risk. It is disheartening to find myself in such a position due to what seems to be a deliberate lack of transparency and a refusal to honor written commitments. At this point, the distress caused by your company's practices has led me to consider seeking legal assistance to address these issues. I sincerely hope that it does not come to that, and we can find a resolution that respects the terms we initially agreed upon.