Diane A.
Would like to be offered expedite…
Would like to be offered expedite shipping. Satisfied with product.

LL Medico has been supplying incontinence and personal healthcare products to customers for over 30 years since its founding in 1993. Based in Ambler, Pennsylvania, this small, family-owned retail business has established itself as a leading online supplier of home healthcare and medical products.We specialize in a wide range of products including adult diapers, catheters, wheelchairs, pads, mattress covers, mobility aids, and more. Shopping our online catalog offers discretion and protection that customers will not find shopping in a store, with fast 1-3 day shipping on every order. LL Medico is BBB accredited and was recognized as an Inc. 5000 honoree in 2023, demonstrating significant growth and business excellence. We pride ourselves on offering high-quality healthcare products at affordable prices while maintaining exceptional customer service. Our continuously updated, hassle-free, secure online store is always open, seven days a week, providing convenient access to essential healthcare supplies with the dignity and privacy customers deserve.
LL Medico (llmedico.com) has 636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 38 reviews with 4 stars · Clear filters
Diane A.
Would like to be offered expedite shipping. Satisfied with product.
Martha
YOUR SYSTEM BLOCKED MY GOOD CHARGE CARD AS "Insufficient Funds", which is a term my charge card does not even utilize. Made my delivery two weeks late, at great inconvenience and embarrasment to me. Please send my card back through after giving your system time to connect properly with my card system,in the future. I appreciate your great service up until this problem. Thank you. Martha
Response from LL MedicoJul 13, 2026
Hi Martha. Unfortunately, there is nothing we can do about this. Our processor sends a request to your bank and then your bank provides us with a message back on whether they can process the charge, and if not, why. I'm glad you got it figured out thought and were eventually able to put your order through. As always, we are here to help and will always be a message or a phone call away. Thanks, and have a wonderful day!
Mike
I like the quality of Better Dry diapers. The auto ship is pretty nice LL Medico seems to be a very good business. I was a bit agitated with them being out of Better Dry for longer than they said they would be, also though that they were out while moving to a better warehouse for faster shipping but it seems to be shipping from the same location and still takes a long time to get them in my area.
Response from LL MedicoJul 16, 2026
Hi Mike. Thank you for taking the time to leave a review. We are happy to hear the product is working out well for you. We apologize for any inconvenience out of stock items may have caused. We understand when someone finds a good product it's hard to go without! We will try our hardest to be more accurate with timing and shipping. Please reach out to us if you have any other questions or concerns. We are always here to help!
Seller
I REALLY LIKE THIS PRODUCT. HAVE ORDERED SEVERAL TIMES. I HAVE ONE COMPLAINT. THE ADHESIVE STRIPS DO NOT STICK VERY WELL. I ACTUALLY MESSAGED CUSTOMER SERVICE ON MY ORDER A COUPLE OF WEEKS AGO AND I WAS VERY APPRECIATIVE TO RECEIVE ANOTHER BOX. THANK YOU. IF ANYTHING, MAYBE THAT IS SOMETHING THAT COULD BE LOOKED AT. IM SURPRISED NO ONE ELSE HAS INQUIRED ON THAT ISSUE.
Bill T.
this is my first experience with you in a long time. It went well. I have been with a competitor for years but they disappointed me and I'm trying you again. I will try you again and hope we can continue.
Scott P.
I am happy that your company is carrying Megamax now. I recently ordered them from you. The really like the free shipping. Free shipping is a huge thing for alot of people right now. The only issue I have is you advertise 1 to 3 day shipping. It usually takes me about a week to get my order from your company.
Michael G.
Other than the fact of them being on vacation when I placed my order, which the message said should ship... Things were good... I prefer to order from a local vendor and needed them sooner than from my usual place... It all worked out in the end... I was wearing my last diaper when the new order arrived... 3 day shipping is much better than where I use to order from, over a week for delivery... Thanks!!
Jenny F.
Great fast service. Will order again.