Daniel L.
I’ve ultimately decided to move away…
I’ve ultimately decided to move away from the product because of a significant values and culture mismatch with the company behind it, Palo Alto Software. Over time, I’ve found that the company’s messaging—particularly in customer communications and public leadership commentary—places a strong emphasis on contemporary social and political activism. This includes repeated focus on identity language, pronouns, and ideological themes that feel unrelated to the core purpose of business-planning software. As a Christian business owner, I prefer tools that remain neutral, professional, and focused on helping customers build sustainable businesses, without embedding social or political agendas into support interactions or brand identity. That neutrality is something I increasingly did not experience here. Leadership perspectives also matter to me when choosing long-term partners, and the public positions expressed by company leadership—including Sabrina Parsons and Tim Berry—do not align with my worldview or business philosophy. This doesn’t mean LivePlan won’t work well for others. If you value progressive social messaging as part of a company’s culture, you may feel right at home. For those seeking a more values-neutral, mission-focused business tool, it may not be the best fit.