LiveopsReviews of liveops.com

I am an independent contractor who has successfully provided services for LiveOps since 2023 across multiple programs, most recently the SafeRide program. On my termination date, LiveOps abruptly ended my contract via email, claiming a "material breach of contract" due to the alleged use of profanity on a customer call. This accusation is completely false, fabricated, and impossible based on my call history. I state under penalty of perjury that I did not use profanity on any call. LiveOps cannot produce a single valid, untampered audio recording or transcript to support this claim because it did not happen. I am an independent contractor who has successfully provided services for LiveOps since 2023 across multiple programs, including AbbVie, and most recently the SafeRide program. On my termination date, LiveOps abruptly ended my contract via email, claiming a "material breach of contract" due to the alleged use of profanity on a customer call. This accusation is completely false, fabricated, and impossible based on my call history. I did not use profanity on any call. LiveOps cannot produce a single valid, untampered audio recording or transcript to support this claim because it did not happen. Following this retaliatory termination, LiveOps immediately locked me out of my contractor account. Because of this lockout, I am physically blocked from submitting my final invoices through their portal for my recent work on the SafeRide program. LiveOps currently owes me approximately $1,000 for services already rendered. Furthermore, despite classifying me as an independent 1099 contractor, LiveOps mandated software provisioning on my personally owned computer, which I have fully documented. They are withholding my earned income while restricting access to my own system records.

Do not waste your time with this company. I gave it a chance knowing training is unpaid and you are essentially on your own with everything. From the onset I had issues with not getting pertinent information, logins and access I needed just to get started with training. I was put a week behind the class trying to catch up. I was in class everyday, on time, had all my learnings completed ajd check points. Then get an email on day 11 stating I was removed from the program for a training I clearly did as I had the screenshot. Their support is slow ro answer for any help and they beat you down to the point of just giving up instead of helping. This company is a churn and burn employer mill they dont even pay until you somehow finish unpaid training and actually get hours. Look elsewhere and be patient until something better comes along.

GREETINGS My system WITH LIVEOPSNATION was definitely sabotaged inside job, after 15 year of service. No investagation, no comunacation week after week then months . When they came on the phone while I was talking to a client Scrips started not popping up, next could not give customers their order numbers, then rollout for my hours was so late to get work. Next for months e-mails were sent over and over for stateing everything is fixed, truthfully nothing was fix at all, just stringing me along! I GAVE THEM A TRUTHFUL REVIEW AND NOW NO HOURS SHOWED UP, 98% OF THE CLIENTS GAVE ME GREAT REVIEWS AS AN AGENT, IM HAPPY ABOUT THAT.

They terminated my contract without warning or reason. Then when asked for a reason they stated false information, and used talk time or hold time as a reason to fire me. I posted about them on social media, and they sent a Cease & Desist letter threatening legal action. As a paralegal who has counsel, I am more than prepared for this.

Liveops is a waste of time and money. They made me pay for a background check and I wasn't even hired to a company. They only have about 5 jobs or less posted. Then they charge you a extra fees to pay for courses and certification. Don't waste your money.

You must pay for a background check, then apply for position after position for months with no response. When you are accepted, the class might be cancelled at the last minute. Even if it's not, you go through weeks of unpaid training with a "facilitator" who may or may not be competent, and is almost guaranteed to treat you like a small child. Their "support staff" ignores you, so hope you never need assistance with anything. You are not paid for the ten to fifteen minutes you spend logging into systems, something multiple call centers have been sued for. You are not paid while you are waiting for a call, which may not be illegal, but is certainly unethical. They over staff because the turn over rate is so high, there aren't enough hours to go around. The companies you contract for are probably just as unethical as they are. Would not recommend to anyone.

I spent a week signing through liveops jumping through hoops to get hired going through techinal issues and then signing a contract that makes no sense and paying 25 dollars for background check getting that money back doesn't seem to phase me and then I had to call customer service openforce and they were the biggest foulups and they kept messingup and messing around they said recording it just let more angry fustrated. they should void that contract because they never hired I never the job because they kept messing up in the hiring process and why should I be hired into job with no chance of steady work I spent signing papers dealing with nothing with third party companies they do business with and deal with their online issues it was nothing then just a big headache I'm a seller and I think I'm better selling on other platforms I find liveops to be nothing then total screw ups who do nothing more than just pass the buck.

I was let go from.LiveOps based on.personal.feelings of Tawanna Burgess an ARA with LiveOps to.personally degrade me by giving me numerous compliance events. Ms Stacy m the VP did not fully investigate the situation and she did not consider the way the SBA graded me in talking calls for them.during the COVID pandemic. No.one from LiveOps ever responded thr compliant about Ms Burgess personal.vendetta. LiveOps is a biased and unfair workplace.